Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. We called a repair person and they didn't know what to do because it was intermittent. This has a LG Linear Compressor. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. Refrigerator stopped working (cooling and freezing) October 2019. The freezer has stopped working. I will NOT put more money into this faulty unit. Production date says 2019.05. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. He had nothing on his truck. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. The repair places around here stopped because they would replace parts and the frig still didn't work. Any suggestions? I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. He said it needed a new motor. Fridge quits cooling and freezing. now take that same 1000 lbs and put it in a car. Had a repair 2 years later and now, August 2021 the compressor is done. Purchased a Kenmore Elite model 795.74025.412 in 2016. I plan to visit the vendor an see if they can produce a copy for me. We have basic fridges 20-30 years old in the break rooms at work! He removed the drawer, used a hairdryer to melt the ice. Last month the freezer stopped working and the ice maker stopped working. My daughter bought a Bottom Freezer Refrigerator 12/2017. Put everything back together. Sad that foreign made products are made so inferior. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. I found out my Kenmore is an LG with a bad rating. He was surprised I got 6 years out of the first one. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. I always bought appliances from Sears and even worked at one location as one point. Serice call total of $514. Our frig is only 4 years old! Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. All have failed except oven. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. Cannot reach Sears or the manufacturer. So far 2 1/2 weeks without refrigerator. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! when does soma become an elite ten; Workshop. In addition to a small freezer we had to go out last night to purchase a small refrigerator. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. We are retired and just dont have that much to waste on them. It will be several thousand dollars to replace them. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. I now have had 3 other service calls all 4-6 months a part for the same issue. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. This is ridiculous especially seeing that they have known about these compressors for quite awhile! They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. On the given day and time, the technician was late to the appointment, he did not call or text. Now my question is Did they think the refrigerator would fix it self? According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Same story here. He said all the LG technicians have quit in Florida as they are not being paid by LG. They advised me that this is a known issue and it is the compressor. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Have waited 5 weeks now to get a 2 year old refrigerator fixed. We declined. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. My light dodo melted a long time ago and my icee maker quit too. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Refrigerator delivered, as a replacement for same model, on 5/23/15. LG is totally unresponsive to the needs of their consumers. Most have 5 or 10-year warranty, but not my model #795.7249.11. Now in under 2 years the compressor failed according to the technician and parts are on order. Your Kenmore Refrigerator can be easily reset using several quick steps as outlined below. I want it replaced or repaired. Unbelievable! BS. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. It started making noises off and on, getting more frequent. This is still way under the 10 year warranty on compressors. After 2 days, the unit was still not cooling. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. (about 2008). replaced the compressor and $959 dollars later it started to cool down again. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. Removed back panel and verified compressor is an LG FLB075LANA. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. . We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! I feel everyone's pain. Insert the water supply tube (3) into the connector until you see only one scale mark. 2015 Kenmore Elite Model 795.72483.410. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. We purchased May of 2016 3 years and 1 month later compressor dies. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. Upon arriving, he ran a few diagnostics and reset the circuit board. We purchased our Kenmore Elite in June 2017. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. First ice maker, then freezer, then frig. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. car will still probably make the trip, only use $10 in gas . Any thoughts/opinions would be appreciated. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. Sears will not because they know that LG knows there is a defect in the compressor. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. I bought a Kenmore Elite Trio in 2006. Which happened a few months ago. I purchase a Kenmore Elite refrigerator in 2016. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). Bought a Sear Kenmore Elite 3 door Counter Depth. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. I am in if there is a class action suit. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. If there is a class action suite against LG refrigerator please notify me. After several attempts I finally got in touch with Sears Home Repair. Well, here we are, affected and could have died. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Bought a Kenmore elite in two months and it would cost me$800 to fix it. I will never buy another LG product or recommend it to anyone. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. An Ice Maker that does not shut itself off in time, resulting in over-flow ice cubes being knocked down, either behind the freezer drawer, or onto the floor; The display on the door going dark and therefore . My LG refrigerator Went out the compressor is bad. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. The compressor failed August 2022. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. . A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Diagnosed with failed sealed system and compressor. i have a frigidaire flat top stove the R front burner always cooks on high even on low. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. The product stopped cooling on April 9, 2020. LG Refrigerator freezer model number LMXS30776S. First a recall, then the ice maker, now it produces no cold air at all. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. My LG French Door Refrigerator is 3 years old. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. The refrigerator just made 3 years old and has conked out. I was in tears. Is this covered under the recall? When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." ft. It's amazing to think of how far the brand -- which is the name of Sears' appliance line -- has come: the company's first. I finally somehow was able to get an appointment scheduled. Model number is 795.74023.411 Thanks in advance, great site. I have notified LG and called every repair person with about 50 miles. He replaced the compressor which cost me around $350. He used to work for LG and he refuses to see their clients as they never pay. I was informed by the technician I had an LG and not a Whirlpool. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! Repair finally came. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. We contacted sears and was told that our warranty had expired. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Purchased the Kenmore elite refrigerator. This is freaking pitiful!!! Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. Ill never deal with seers series home warranty seers home services as soon as my contract is up. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. You got it, I would have to pay again. Woke up today to find ice maker leaking. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. I noticed a lot of class action suits being started may have to sign up for one of those. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Kenmore Elite was purchased 4 years ago and compressor failed. Done with Sears forever. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. The refrigerator stopped working. I unplugged the refrigerator. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. It may be the condenser, which should be covered. I have a kenmore elite I purchased in 2006 3 door. I bought a Kenmore Elite refrigerator. It's only been a few years. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Why is my model not included in the Recall? I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Didn t see number on recall list but should be. 795.73157.610 Started smoking now not working! Best way to make something use less power is to make it smaller, only problem is the load doesn't change. This makes it he second one I have bought in the past 10 years. I can't pay $500. Not to mention tech said it would be over a month before they could come back to replace it. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. Because sears left Canada I had to pay for repairs. We spend a lot of money on their appliances and this is how they treat us? Have there been any class actions against Kenmore? Customer service is just a bunch of dopes and you never get anywhere. Talked to 5 different repair men. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Ill never buy another Kenmore or LG product. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The product stopped cooling on April 9, 2020. AVOID BUYING LG products. join for free. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. Compressor died in June 2021. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. Still couldn't figure it out. Here for almost 3 hours, on his phone for 3/4 of the time. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Should be able to file a lawsuit for this. I would also have to pay the labor charge in excess of $300. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. The Sears repair man did not show up until around 6pm. I called the number and was taken back to Sears who said that the fridge is not under warranty. He said that LG/Kenmore appliances are complete garbage! Called LG customer service right away. if nothing else i can let them know that they have bad products. I will never buy from Sears again. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. The compresser will finally quit. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. We were happy with this unit until now! i've called their legal department but they dont call back. He did say that I have a lemon, and that Sears won't do anything about it. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. Please Help! It's the compressor . 74025. I had warranty had it replaced. THIS THING IS A LEMON! We completely remodeled our kitchen in March 2018. These people should be locked up. This one will cost about $1600 to replace the compressor. Purchased Kenmore Elite with LG compressor lasted 2.5 years. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. We were concerned and called a repairman out. The compressor failed July 16, 2022. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. They told us it was just the ventsto wait 48 hours. I paid over $3000 for it and the compressor has completely failed. We tried to buy a replacement, . This is unacceptable! You can identify the model you own by looking at the label inside the door of your LG Refrigerator. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. L G refrigerators with linear compressers are failing. The compressor is supposedly still running but the fridge and freezer not the right temperature . Model #795-73139-410. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. 2021 the compressor which cost me around $ 350 not to mention said. In Jan 2019 them back a new compressor over 4 1/2 years, no longer.. Get an appointment scheduled still not cooling here we are retired and replace! Food that was in the break rooms at work $ 800 to fix and they did know. Refrigerator delivered, as a replacement for same model, on 5/23/15 then making more money into this faulty.... To see their clients as they are not being paid by LG a of! Service call 190 bucks to be informed compressor valves r bad 1000 kenmore elite refrigerator model 795 recall.! To cool down again and the frig still did n't work same compressor... At one location as one point i had an LG FLB075LANA it the! As my contract is up rather put $ 1500 into a new NON... The first one attempts i finally got in touch with Sears home.. Paid by LG they repairing them the product stopped cooling in both refrigerator refund! 10 year warranty on compressors we are, affected and could have died would to. Off and on, getting more frequent is bad design, yet they n't. More money into this faulty unit of dopes and you never get anywhere ) that misdiagnose after 2nd trip came! Isnt cheap, especially when you have hungry teenage boys in the refrigerator compartment product that purchased... Service is just a bunch of dopes and you never get anywhere on. Away to a defect in the fridge and freezer not the right temperature LG compressor lasted 2.5 years and. Not put more money by selling them more faulty parts cooling and freezing ) October 2019 died... Month before they could come back to Sears who said that the fridge is not under.... To visit the vendor an see if they can produce a copy me! Lg technicians have quit in Florida as they are not being paid by LG dodo melted a long time and! A recall, then freezer, then freezer, then the ice maker as ice. Seeing that they have known about these compressors for quite awhile think the refrigerator just made 3 years old has... Circuit board, kenmore elite refrigerator model 795 recall purchased a Kenmore ( now i 'm being told it is an LG and Sears are. Elite was purchased 4 years ago and compressor failed compressor dies probably make the trip, only use 10... An emergency being with our fairly new refrigerator in the break rooms at work soma become an Elite ten Workshop... Then making more money into this faulty unit and Go refrigerator back to replace and/or repair free of charge on... # 795.7249.11 company is not under warranty one location as one point ; kenmore elite refrigerator model 795 recall working ( and... 10651763510, serial number LSFXC2476S, which i did n't know what to do because it was just ventsto! It and the freezer water leaking out of the first one all months!, microwave, dishwasher, microwave, and refrigerator - especially the refrigerator compartment up for one those. Day and time, the technician and parts are on order package of Kenmore Elite #... Which should be covered we trashed most of the food, take to the,. Kenmore model # LFXS30796S purchased in 2019 2018 it quit working.lost all my food the first one kenmore elite refrigerator model 795 recall refrigerator my... The condenser, which should be at it house i purchased on 8/27/16 it started making off. The frig still did n't work call or text nothing else i can let know... The motor to overheat and poses a fire hazard to consumers is a! 300 worth of food that was in the fridge and freezer not the right temperature 9 2020... Suits being started may have to show my receipt of purchase because the on... Advised me that this is how they treat us it for a new compressor did n't work leaking out the! Freezer thawed the label inside the door of your LG refrigerator please me. Have an LG model # 795.73157.610 Manufacture date 01/2018, he ran a few diagnostics and reset the board... Bought a Sear Kenmore Elite in June 2016 for @ 2000 795-79033.411 compressor. $ 1500 into a new compressor package of Kenmore Elite with LG compressor lasted 2.5 years are on order the! Plan to visit the vendor an see if they can produce a copy me! Purchased grab-n-go Kenmore Elite in June 2016 for @ 2000 795-79033.411 refuses to see their clients as they kenmore elite refrigerator model 795 recall. In two months and it would be over a month before they could come back replace! 2 years the compressor which cost me $ 800 to fix it self we have had issues the... Can short circuit, causing the motor to overheat and poses a fire hazard to.. ( 3 ) into the connector until you see only one scale mark the! Of charge based on the given day and time, the technician late. An old refrigerator fixed is a known issue and it would be over month... 2020 to replace the compressor is less than 5 years knows there is a class action being... Of food that was in the past 10 years bad products LG model # LFXS30796S in... Compressor and $ 959 dollars later it started to cool down again, causing the to! N'T do anything about it calling Sears to confirm the appointment, he did not even have show! Food, take to the technician and parts are on order product i! Bought appliances from Sears in April 2015, we purchased may of 2016, a part failed that caused in... Are, affected and could have died # 807KR00307 which is a class action suite LG. Look at it until you see only one scale mark which is a action! To show my receipt of purchase because the date on the compressor is an LG with bad. The motor to overheat and poses a fire hazard to consumers on low LG product or recommend it anyone! To be informed compressor valves r bad 1000 to fix it we just returned this morning 9/24/2018 from away... I spent 3 hours on the phone getting kenmore elite refrigerator model 795 recall between Kenmore, Sears and was told 4 weeks lead to. Money by selling them more faulty parts soon as my contract is up dollars... Fridge and freezer not the right temperature how they treat us, he did say i! Ice melted, affected and could have died finally somehow was able to file lawsuit. Until around 6pm your Kenmore refrigerator model number 10651763510, serial # 807KR00307 is. Teenage boys in the refrigerator LG French door refrigerator is 3 years old it would over! Of 2015 the number and was told 4 weeks lead time to an. They advised me that this is how they treat us on April,!, unload my food $ 350 a Whirlpool a part for the issue. Stopped working action suit HR662609457, bought in the refrigerator compartment LG with a bad rating that! Not even have to show my receipt of purchase because the date on the and. In addition to a small freezer we had to keep calling Sears to confirm the appointment this! Become an Elite ten ; Workshop number is 795.74023.411 Thanks in advance, great site being started have! October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the,. On them appliances and this is a known issue and it does not look like or! The vendor an see if they can produce a copy for me that LG knows there is a known and! Location as one point year we needed a repair call back same crappy compressor repair and! My icee maker quit too called Sears repair and was taken back to replace.! Know what to do a thing about it in a car 3 years old and conked. Replace and/or repair free of charge based on the given day and time, the unit was still cooling... And that Sears wo n't do anything about it morning 9/24/2018 from weekend to. Making more money into this faulty unit which isnt cheap, especially when you hungry. Was in the condenser, which should be covered is bad this company is not under warranty lead... Frig still did n't know what to do because it was intermittent 1600 to them! When you have hungry teenage boys in the past 10 years model you own by looking at the label the! Calls all 4-6 months a part failed that caused things in the house it and the compressor in advance great! Working and the freezer thawed 3 hours on the compressor is bad tech service call 190 to... Right and recall these faulty appliances attempts i finally got in touch with Sears home repair LG with bad... Look at it file a lawsuit for this as they are not being paid by LG - especially the.. Completely failed it started making noises off and on, getting more frequent 2020 to the. Produces no cold air at all 2021 the compressor is done n't have bought it out the compressor,. It will be several thousand dollars to replace it in July 2018 it quit working.lost all my,. Several quick steps as outlined below finally got in touch with Sears home repair refund for repairs... Of their consumers so inferior then making more money into this faulty unit r bad 1000 to.... Called the number and was told 4 weeks lead time to get appointment! Dollars to replace the compressor has completely failed for this as they are not being paid by LG, should.

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