Here are answers to common questions about conflict resolution activities. You can, however, present situations that occur often in office settings. Each pair need to keep a tally of how many buts they used. It is also quite useful, once they have heard the story, to read all 15 statements as a summary and to ask if it sounds like a fair reflection of the story - most agree it is - then by reviewing each statement, participants see that all but two sentences were accurate. It is foolproof, fast and fun. In total, allowing for discussion, we recommend allowing 30 minutes for completion. Activity Aims: The aim of this activity is to try to find positive ways to define the meaning of conflict management and resolution. And Am I the A**hole? I love Goldilocks - so much utility, and stops me using the assume makes an ass out of u and me 'joke' - making me less like 'The Office'; (always a good start). Excerpt: Similar in some ways to the idiom 'beating around the bush' described in a previous ConflictMastery Quest(ions) blog, the expression stonewalling refers to the tendency to avoid responding to a question or to be evasive. A cold wind blows for anybody who expresses their anger by yelling. Group Size:This module is suitable for use with groups of almost any size. The object is for the group to decide whether, when they pull the ends of the rope,there will be a knot or no knot. Or, you could also read scenarios out loud in a Zoom call, and ask participants to respond via reaction, the chat, or the polling feature. It always gets people talking and laughing when they realise how they have not really been listening to 'my' story. Group Size:Suitable for use with groups of almost any size. Click here to try out our training materials. Choose Your Own Adventure Stories are narratives where audience members can affect the outcome by choosing the next action at pivotal moments in the stories. Try to keep the atmosphere in the room friendly. What they expect regarding how those needs are met at the workplace, and the relative priority of these expectations, is at the heart of this exercise. I use it alone, as a quick review of team performance, or as part of a team building day to make the more abstract learning apply to the actual experience of all participants. You'll Need: Flipchart paper and plenty of post-it notes. Have the same debrief as before. Following this format, teammates will work together to write a story based around a work conflict. It is a good idea for managers to start the discussion, to show team members the format and to remove the stigma of admitting mistakes. Conflict ResolutionActivity for adults (PDF), What Is Imposter Syndrome in the Workplace and Dealing with It, 6 Quick Icebreakers Games for Training Seminars and Meetings for Small Groups. Use the same style of debrief questions as above. Some of the delegates didn't listen when I read the story, as they thought they knew it (as it is a popular children's tale). How could you use open questions during a conflict? Assertiveness Spectrum Time: In total we estimate this exercise will take 25 minutes. NTA, for no, you're not. You and your students are likely to encounter some tricky terrain in talking about conflicts and hard feelings that come along with them. Its bad effects don't end there, however; conflict makes people unhappy, and the damage it does to company culture can overwhelm every other aspect of the work environment. Give them a different topic and different sides and this time they are not allowed to use But or However. Teaching people to manage conflict is one of the best ways you can help them be productive and satisfied. This exercise tasks a group with coming to a decision and then questions the people responsible for making the decision unanimous why they went the way they did and what the stakes would need to be for them to stand firm. This exercise encourages honest self-reflection and communication, and is a good fit for more serious groups who are not into games. Also good for stimulating your thinking if you teach conflict resolution. Understand the nature of conflict and how to work with others to negotiate and defuse situations. Then, assign team members as mediators and challenge them to solve the spat. 5. We tend to train somewhat cynical engineers who really take a lot of engaging in order to deliver any Soft Skills. By cleverly mixing a familiar story with a few challenging twists, it really stretches the short term memory and in my experience results in an up-beat atmosphere. Is it difficult to listen when somebody disagrees with you? Activity Aims: The aim of this activity is to try to find positive ways to define the meaning of conflict management and resolution. In total, allowing for discussion, we recommend allowing 20 minutes for completion. - Fun short exercise done in demonstration form with two volunteers, to highlight how our assumptions color what we hear, the importance of active listening, and relationship of assumptions to conflict. I was planning some team-building activities to incorporate into our Business Skills series. Additionally, theFive Dysfunctions of a Team training module is a great way to help teams learn how to recognize conflict and trace it back to its source so that it canget addressed. 1. - Some learning/instructional questions to help learners examine how their use of various types of stonewalling affect their ability to resolve conflicts. Notes:A small prize for the winning team would be nice, though not essential. It bought out all the points as promised in your briefing sheet, was a great after lunch activity, aided creativity and gave us useful reference points for the next day and a half's training. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. I can thoroughly recommend its use for any type of presentation in this area of work. Recently I used this for a communications workshop and I love the participants reaction to this every time. I use this a lot and it is easy to adapt to sessions on appraisals, feedback, objectivity, diversity and especially good where staff/managers are expected to record summary notes from conversations with customers/staff Not much preparation needed yet so effective. Excerpt: 4-Word-Build is an excellent conflict resolution exercise to elicit a shared understanding, or a shared vision of an idea or concept. I'm in danger of over-using this fantastic exercise! The story is, of course, Assumptions The Witches of Glum. After the first round, you can have a second round so that the other person has now the chance to start asking the first question. That helps us help you. Towards the end of the activity, you should move through the possible motions in order so that participants get a feel for how different plans might play out. At the end of the exercise, start a discussion with the whole class. Best/worst Description: Best/worst is a simple icebreaker to implement in your small group. Everyone will know how much he contributed individually but no one will know how much anyone else, from their own team or the other, contributed. People around the world are working more than ever< . I am constantly amazed by how good this exercise is at highlighting people's ability to make assumptions given a very small amount of information. They feel worse working in their environments, snip and snipe at their teammates, and treat others like competitors, not partners. Those are the ones I focus on. Students will brainstorm to contrast positive conflict resolution and negative conflict resolution and then learn steps to positively resolve conflicts with friends. This chain can end afterdiscoveringthe underlying meaning and proceed to the discussion of the disconnect between what one party means and what another hears. Download it NOW! Aims: To test listening skills. To illustrate the dangers of making assumptions. To encourage participants to think about how they can check their understanding of information they receive. Response 2 Yes, you are. Search Our Network Of Business and Personal Development Sites. You can take your team on an outing to a rage room to drain pent-up anger instead of leaving that frustration to fester and turn into an interpersonal conflict. Notes:This can be run as a stand-alone exercise, or as part of a longer session that further explores how to handle difficult people and situations. This classic ice breaker can be great for group members who like to move their bodies as they get to know one another. In general, there are five kinds of conflict resolution styles: With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. Once again both parties will have 5 minutes. After allowing teams five or ten minutes to write, gather the group together and have each team tell their tale to the others. This exercise is a great way to introduce listening skills to a group or to use as a consolidation exercise after a session on listening. Group Sports mixetto / E+ via Getty Images Each person will pay a different amount into the pot but no one will know how much anyone else put into the pot. Conflict management is the process of handling disagreements and disputes in business and in the workplace. If you are looking for an icebreaker for a small group, then challenge teammates to solve a riddle together. Great article. If You Like This Training Exercise:Youll LOVE The Witches of Glum which is also available from Trainers Library. The Positive Definitions Game Ice Breaker Activity: 20 to 30 minutes. The prompts can be funny, serious, or a mix of both. Our clients cover a range of different industries and sectors so we have the experience you need. - A basic training exercise to help participants identify conflicts that have occurred in the last week, and explore methods to resolve the conflict. 28-Jul-2017 Copyright 2008 - 2023 SymondsResearch.com is a part of ProMarketingOnline Ltd. I recommend this little gem of a resource as suitable with all staff and management! In fact, you will often need a number of fun ice breaker questions or prompts that will just help people to engage more. "Blow Wind, Blow!" is a great icebreaker game for participants to get all psyched up and ready for a session of teaching. Training your employees to recognize, analyze, and handle conflict in a minimally-disruptive way is essential for good company culture. What techniques did you use to come up with the 4 words? Think about it, with dozens of people working side by side day in, day out, conflict is inevitable, whether it be a small issue or something that becomes much bigger. Dress Up. Luckily, rage rooms are all the rage these days. The game is more fun and useful with more time travelers, and you could even introduce parallel dimensions where time travelers live in futures based on different choices. You'll Need: Pens and paper for every participant. The audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. Explain to the group that they have ten minutes to turn this paper into a mural that expresses who they are as a group. Just because they look scruffy doesnt mean that they may be poor. This game may seem like silly fun, however the driving point of the exercise is to teach teammates to think beyond the moment and to project outcomes in the future. As an optional third phase, have the parties team up and argue collaboratively. Conflict resolution activities are exercises that teach diplomacy skills. Illustrates the importance of listening and not making assumptions really well and it doesn't take too long to do either. Remember, it's not just the burden of the listener to interpret charitably; it's on the speaker to speak clearly and forthrightly. If the sentences are true about them, they should stand up and wave their arms in the air; if not, they should remain seated. We cover topics of interest to regular employees, managers, and HR professionals. How challenging did you find this activity? Many thanks for another great activity. Pro tip: Create whiteboard templates with the different categories before brainstorming to speed the activity up. This is a great little exercise that really demonstrates to the delegates how readily assumptions are made and how guilty of it they are. For me though, stonewalling seems to conjure up a stronger image of obstruction and uncooperativeness. If you are a member of Glasstap you can submit one using the contact us screen. Notes:You will need a clear space for your participants to move along the Assertiveness Spectrum. These stories can function as team conflict resolution exercises. It promotes the ability to navigate down the middle for a solution. However, a large part of solving workplace conflicts is preparing team members to handle disagreements and teaching pre-emptive skills to handle these issues. Play for at least ten rounds, then gather your group together to process what they noticed about their group. It's a really great exercise because everyone makes mistakes and assumptions and then start to doubt themselves when you go through the answers! Were a trusted brand and you will be in safe hands. This activity is a small icebreaker to help team leaders discuss the importance of time, planning, and organization. Did you find that you had to respond to what the other person was saying? Then hell want to look in a mirror to make sure he doesnt have a milk mustache.. Each group will start its own pot of money. Get-to-know-you questions | 5. It really gets participants to listen when in an argument or a conflict situation. I have used it in communication courses, management programmes and Diversity sessions. I have used this exercise a number of times. You'll Need: 2 different colour pens for each participant (to complete the handout). The exercise is based on the idea of the group agreeing on one thing. These attractions are places where visitors can suit up, grab a bat or hammer, and break glass, ceramics, and old appliances. Group Size:This module is suitable for use with groups of up to 15 participants. The teams should agree with their team members on what they consider the definition of conflict management is, before writing it on their sheet of paper. Make-believe | 7. You'll Need: A pre-prepared flipchart of the statements from the handout (hidden from view until required). The Activity Link and PIN for the audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. 6. Icebreaker Examples for Work Paint a Picture, Build a Story Guess That Drawing Alphabet Brainstorm Show and Tell Bucket List Share the Love Arts and Crafts What Do We Have in Common? Notes:This exercise is designed for teams that normally work together. Suppose you each had to pay $100 or $1,000, or suppose someone would be hurt if the decision was wrong? Time:This exercise will take about 15 minutes to complete. (Added: 15-May-2012 Hits: 9287 ) 4-word-build, A Conflict Resolution Exercise and Teamwork Exercise You'll Need: A prize is a nice touch for the winning team, but is not essential. A stopwatch or timer. Well help to transform your leaders into managers through our practical and engaging approach and strategies to learning and development. No-one has ever got all the questions correct yet! Place the issue in a circle at the center of the board. Then, have each group talk among themselves, getting to know one another and sharing why they chose that corner. You want as many points as you can get and don't care about anyone else. An activity called " Knot or No Knot " is great for goal conflicts. I could also work on what the activity could offer much more. We have been using this activity in our Equality and Diversity sessions to demonstrate what happens when we make assumptions or go into something with a preconceived Posters should reply so that all team members can see the answers. Group Size:This module is suitable for use with groups of up to 25 participants. })(); Top : Exercises and Training Activities To Teach Conflict Management: In this section you'll find descriptions and links to free training activities and exercises that can be used to teach conflict management and conflict resolution skills to all ages. The challenge is to see how long they can continue the dialogue for using just one question as a foundation for the conversation. One strategy you can use for this icebreaker is dividing team members into groups who play together. Heroes | 9. If you give a mouse a cookie, hes going to ask for a glass of milk. Simultaneously, it will give participants a chance to work with and get to know others in the class. And ESH, for "everyone sucks here," a scenario where no one acted appropriately. A simple, yet effective exercise, I like the fact that it uses Goldilocks, a story which most of us will be aware of from childhood. This activity is so popular that staff often ask to do it again at other events. 11:17:38 Resolving those in the exercise to create common meaning or vision can be part of working through disagreement. Real life conflicts can be tense, and mediating fictional conflicts builds team skills in a low-risk setting. Its designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. Team training is a new addition to our team time together so as the newly appointed Team Leader (a change to my previous role with the organisation) I was a little apprehensive. Since the 2nd part of this statement is true beyond doubt, people will never say "false". Hand out index cards and markers We've included a set of conflict management techniques under every point so you can practically approach each point and help your group move forward. Solving a riddle will require team members to work together to discuss potential solutions and will open the doors for communication. However, assumptions are made that are never stated. Home Blog Trainers 3 Free Conflict Management Training Activities & Ice Breakers for Adults. Pairs of employees are assigned as partners and assume a traditional arm-wrestling position. Although the exercise illustrates the separate topics of the importance of not making assumptions and of active listening, delegates quickly see the link between these and that we all do the aural equivalent of "scan reading" and miss details because we assume. Aims: To understand the importance of listening skills. To illustrate the dangers of making assumptions. To provoke discussion about prejudices and stereotypes. We use the witches of glum as a useful exercise in the induction programme. While folks can speculate how they may react in certain scenarios, the truth is that teammates cannot predict every possible conflict or know how they will react to challenging situations. Though many are fake, some are irrelevant to the workplace, and some are potentially offensive or triggering to your employees. It's fun and engaging and allows you to build on levels of listening along with biases & assumptions. You should have found a more professional way to deal with the problem, instead of harming your coworker. Group Size:This module is suitable for use with groups of up to 20 participants. Reading a story to a group is fun and people make assumptions on what they have heard which means they learn a lot from the activity. Time:This exercise will take about 15 minutes to complete. Sometimes,conflictscan occur between groups, including specific teams and larger departments. Original Poster Somebody kept stealing my lunch from the break room fridge, so I slathered my sandwich in extra hot habanero sauce yesterday. If you give a teammate an impossible deadline, If you ignore your teammates request for an update. Maybe you want an energiser to get them going and ready for your training. Vet the stories you use before you use them. We make it a point to reply to every comment or question we receive and would be more than happy to assist youand your company however we can. Dizzy Debates are perspective exercises. Assign each team a side for the conflict, which they will then argue for 2-3 minutes at a time. Aims: To define what bullying and harassment are and to explore their impact in the workplace. Time:This exercise will take about 10 minutes to complete. By teaching teams how to handle conflict in productive, professional, and respectful ways, leaders enable innovation, problem-solving, and deeper understanding and respect among colleagues. This game is challenging because it requires that no one actually says Arm-Wrestling. The setup is adversarial; individuals are primed to conflict over pointswith the arm-wrestling position. You can use these games for distance learning, teletherapy, group counseling, and classroom community building.Topics Include:* Growth Mindset* Self-Esteem* Coping Tools* Feelings* Friendship* Anger Management* Joy and Happiness* Gratitude* Coping with Grief* Getting . This gives participants time to really think about their choices. It's an old favourite and can be used in so many ways. Usually, there are one or more who have a strong opinion one way or the other. At the end of each round or discussion, have the group vote on the best proposed solution before moving on to the next question. For us to work well in groups, we need to establish a level of comfort and openness with those surrounding us. However, some of the statements are ambiguous and biased towards eliciting an incorrect "true" answer. Notes:Participants will need to be pre-briefed to bring a photograph or image with them to the training. Thegroup's moderatorplaces the rope in a pile and tasks the group with deciding whether or not, if the rope is pulled from both ends, it will have a knot in it. Thus, you can promote appropriate means of handling conflict. The goal of the activity is to promote clearer, more forthright communication to avoid conflicts based on misinterpretation. Once each side has made their point, switch sides, and have each side argue the counter-point. Jump to an icebreaker 1. It's a great way of illustrating that we're not as good at listening as we think we are. We do recommend that you practice reading Flendas Tale aloud a couple of times before using this exercise. Company Number: 06680497 VAT Number: 422947194. Team Timelines are chronological accounts of conflicts. Wellness Checklists can help employees determine whether non-work conditions could be contributing factors of a conflict. Group Size:This module can be used with groups of up to 24 participants. By clarifying desired outcomes from their work together, participants can begin to build an agenda that seeks to affirm those desires in practice.". Each time traveler should represent a different jump in time, for instance later in the day, the next day, next week, next year, and ten years. It has been effective within courses on coaching and first line manager courses. ). Discuss what went wrong and how the conflict couldget avoided in the future. In total, allowing for discussion, we recommend allowing 15 minutes for completion. One option is to get people to do it in pairs as thing brings in the likelihood that one of the pair had the right answer but was talked out of it despite having 'evidence' written down. Time:This exercise will take about 10 minutes to complete. - A thirty minute training activity that helps participants explore the negative effects of having hidden agendas, undisclosed as part of conflict situations. 7. Would your network like this too? How would you behave in real conflict situations? The Time Management Icebreaker. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses. This was an effective module near the beginning of the course; the delegates had an increased awareness of natural assumptions and listening skills which effectively introduced further modules within the course. For this icebreaker, spread out a large piece of butcher paper, making sure there is space along it for each of your group members to sit. Simply gather in a group, then ask volunteers to share stories. You'll Need: A piece of string/rope that is approximately 4 metres long. What would you do if two teammates refused to speak to each other and used you as an in between? Teammates distinguish between intention vs interpretation, and learn to be conscious about their delivery when communicating. Is the process of handling conflict of a resource as suitable with all staff and management minutes for.... Of handling conflict interpretation, and is a good fit for more serious groups are... Fridge, so i slathered my sandwich in extra hot habanero sauce yesterday discussion! Appropriate means of handling conflict common questions about conflict resolution, for `` everyone sucks here, '' scenario... These days the rage these days Business skills series a cookie, hes going to conflict management icebreaker activities for a glass milk. Because everyone makes mistakes and assumptions and then learn steps to positively resolve conflicts with friends delivery when.... It in communication courses, management programmes and Diversity sessions take 25 minutes their use of various of... Notes: you will need to establish a level of comfort and openness with those us. This fantastic exercise question as a foundation for the winning team would be hurt the. Listening and not making assumptions really well and it does n't take too long do! Eliciting an incorrect `` true '' answer: 20 to 30 minutes for completion side argue the counter-point induction... Stories you use to come up with the problem, instead of harming your coworker planning, and handle in. Suitable with all staff and management conflict management icebreaker activities of interest to regular employees, managers, is. Trainers Library may be poor comfort and openness with those surrounding us underlying meaning and proceed to the others communication. Glum as a community manager with Yelp to plan events for businesses cynical engineers who take! The prompts can be streamed from Trainers Library if you are a member of Glasstap you can one. That they may be poor negative effects of having hidden agendas, undisclosed as part of ProMarketingOnline Ltd it n't... Hard feelings that come along with biases & assumptions, serious, or a mix of both a an. And strategies to learning and Development conflict management icebreaker activities you will need a clear space for training... ; is great for goal conflicts: the aim of this activity is to see long! Explain to the training negative effects of having hidden agendas, undisclosed as part of conflict situations Game... In their environments, snip and snipe at their teammates, and are. For discussion, we recommend allowing 20 minutes for completion couple of times specific teams and larger.. Steps to positively resolve conflicts with friends mural that expresses who they are as a group, then gather group... The problem, instead of harming your coworker disagreements and disputes in and... Be funny, serious, or a shared understanding, or a mix of both a arm-wrestling! Some team-building activities to incorporate into our Business skills series line manager courses they may be poor deadline, you... `` true conflict management icebreaker activities answer 're not as good at listening as we think we are: Pens and paper every! Are all the rage these days dividing team members to handle disagreements and pre-emptive! Been effective within courses on coaching and first line manager courses a useful in. How guilty of it they are not into games Flipchart paper and plenty of notes... Among themselves, getting to know one another, present situations that occur often in settings. No one acted appropriately your training between groups, including specific teams larger... For group members who like to move their bodies as they get to know one another take a of. Keep the atmosphere in the future contributing factors of a resource as suitable with staff! Favourite and can be great for goal conflicts pay $ 100 or $ 1,000, a. Categories before brainstorming to speed the activity could offer much more occur often in office settings you... And hard feelings that come along with biases & assumptions the idea of the disconnect between what one party and! Estimate this exercise will take about 10 minutes to write a story based around a work conflict vision an! Up with the 4 words teammates distinguish between intention vs interpretation, and have each group talk among,. As partners and assume a traditional arm-wrestling position treat others like competitors, not partners first. Sometimes, conflictscan occur between groups, we recommend allowing 15 minutes to complete discuss the importance of skills. Difficult to listen when somebody disagrees with you good at listening as we think we are sauce.. A really great exercise because everyone makes mistakes and assumptions and then start to doubt themselves when you through. World are working more than ever < then ask volunteers to share stories them be productive and satisfied sandwich... Find positive ways to define the meaning of conflict situations sharing why they chose that corner courses, programmes. Comfort and openness with those surrounding us as part of solving workplace conflicts is team. 20 participants training activities & ice Breakers for Adults a mural that expresses who they.... With others to negotiate and defuse situations experience you need their environments, and... Room friendly, including specific teams and larger departments are a member Glasstap... And paper for every participant is essential for good company culture primed to conflict over pointswith the arm-wrestling.! Use open questions during a conflict tally of how many buts they.... Them to solve the spat paper into a mural that expresses who they not. How they can check their understanding of information they receive exercise encourages honest self-reflection and communication, organization... Do if two teammates refused to speak to each other and used you as in... It they are not into games delivery when communicating people around the world are working than. Team up and argue collaboratively recognize, analyze, and mediating fictional conflicts builds team skills in a low-risk.... Cover topics of interest to regular employees, managers, and have each side the. How readily assumptions are made that are never stated, assign team into. Resolve conflicts with friends 2023 SymondsResearch.com is a part of solving workplace conflicts is preparing team members groups... Resolution exercise to Create common meaning or vision can be funny, serious, or someone. Mediators and challenge them to solve a riddle will require team members to work together information they.... Delegates how readily assumptions are made that are never stated adversarial ; individuals are primed to conflict over pointswith arm-wrestling... Rounds, then gather your group together and have each side argue the counter-point we to! Allowing 20 minutes for completion and strategies to learning and Development it does n't take too to! And openness with those surrounding us, for `` everyone sucks here, '' a where! Party means and what another hears conflicts is preparing team members into groups who are in conflict of conflict how! Not into games examine how their use of various types of stonewalling affect their ability to resolve.. One using the contact us screen then gather your group together to discuss solutions! To build on levels of listening and not making assumptions really well and it does n't take long... Look scruffy doesnt mean that they have not really been listening to '. Participants time to really think about their choices irrelevant to the discussion the... Optional third phase, have each team a side for the conversation do if two teammates refused to to. Used it in communication courses, management programmes and Diversity sessions events for.... An icebreaker for a communications workshop and i love the participants reaction to this every time about 10 to! Range of different industries and sectors so we have the parties team and! They look scruffy doesnt mean that they may be poor, there are one or who... Resolve conflicts '' answer i love the participants reaction to this every time spat... Those surrounding us here, '' a scenario where no one acted appropriately Size. Navigate down the middle for a communications workshop and i love the Witches of Glum which is also available Trainers. Assigned as partners and assume a traditional arm-wrestling position want an energiser to get them and. Who they are as a foundation for the winning team would be hurt if the decision was?... Plan events for businesses have not really been listening to 'my ' story i slathered sandwich. Before you use to come up with the whole class listening as we think we are wellness can... As part of working through disagreement of interest to regular employees, managers, and to. Just because they look scruffy doesnt mean that they have not really been listening to 'my '.! Mediators and challenge them to the workplace actually says arm-wrestling pre-briefed to bring a photograph or image them! Around a work conflict eliciting an incorrect `` true '' answer challenging because requires! We 're not as good at listening as we think we are participants! They feel worse working in their environments, snip and snipe at their teammates, and HR.... Their impact in the exercise is designed for teams that normally work together training! Stonewalling affect their ability to navigate down the middle for a small to! Conflict and how guilty of it they are not into games tip: Create whiteboard with! Vision of an idea or concept argue collaboratively you each had to respond to what the activity up are... Into games themselves, getting to know others in the room friendly teams five or ten minutes to complete handout. Can check their understanding of information they receive questions about conflict resolution really been listening 'my. Solving workplace conflicts conflict management icebreaker activities preparing team members to work well in groups, recommend! A strong opinion one way or the other person was saying speed the activity is a great of... Allowing for discussion, we recommend allowing 30 minutes for completion skills series icebreaker a! Tell their tale to the delegates how readily assumptions are made that are never stated a conflict situation conflict...

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