It has passed our 26 stage testing process with no issues! Type in Fitbit and answer a few questions. . I wish I would have just stuck with Ionic or nothing. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. Or cosmetic damage like scratches and dents. 2 Take a bottle of toothpaste (non-gel). Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. Hours are business only from Monday Friday, 7:00 AM 6:00 PM Eastern time (North America). Uh oh! Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. . Easy claims process online 24/7 and free local repair. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. To obtain warranty service, you must have a return authorization. They did say that a replacement watch would not solve the problem as they are working on an App Fix. Secondly, Fitbit does not issue any device exchanges. By using our site, you agree to our. It's moved! If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. The Extra Power button on the 7.4 cu. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. This limited product warranty is provided free of charge. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. Buy Risk Free! Check your records for the manufacturer and contact their support team. A new band will have the same problem. Cancel Anytime for a Refund! We recommend you use their live chat featureits the easiest and most direct way to reach them. 3 My fitbit screen went blank. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Steps 1 Take off your FitBit. We use cookies to make wikiHow great. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. Shipping and handling charges may apply except where prohibited by applicable law. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. Regarding how long Fitbits last, its actually hard to say. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. If the action you attempted failed, please try again. See the Fitbit. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. 2.5D rounded edge glass for comfort on the fingers and hand. $3.89. As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. It's more like Eskom - it's great if it works but you know you can't trust it. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. Include that return authorization information with your returned product. Find strength in numbers. Its Everyday Insurance.Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. Oops! Which Fitbit you own and how you use it. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Did your warranty already run out? Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. One claim only for any Lost phone per 12 months on eligible plans. Once you have your paperwork available, contact Fitbit Support. Hi. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Does that also apply if the fitbit is bought from another country? You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Secure Shopping 100% Contactless Fast Shipping Cash on Delivery Easy Free Returns. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. Tap the Get Support link in the Lets talk section to chat with Fitbits support team and let them know the issue. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Simply want a replacement Fitbit Charge 4 band as the original has broken. Fitbit warranty. Oops! Before you contact Fitbit for warranty service. For some people, paying for another one may not be immediately possible. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. You will receive a verification email shortly. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics Please have your daughter collect all those emails which show the dates she sent Fitbit before the warranty on the Versa expired. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. I read in your article that if the fitbit is a gift, the countdown starts when you use it. Its a versa 2! Use the arrows to choose products to compare. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now Know Your Fitbit Model When You Need a Repair. Is my Fitbit waterproof for swimming readings? At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. Stay tuned for future updates. Look for your serial number there, usually 12 characters containing numbers and letters. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. It works, but I cannot see anything on screen or reset. Description. Depending on where you are located, your Fitbit may or may not be covered under its warranty. If you received yours as a gift. How long does a Fitbit last? Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. Click on Submit. T3 Verdict. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. The rule of thumb is you must have paid for the entire purchase using that card to qualify. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. If you find yourself in such a situation, the only option you have is to purchase another device. Please check that the email youve entered is correct. Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. Which Fitbit model is this happening to? Upon contacting Fitbit, the response many want to hear is that if the Fitbit warranty no longer covers it, they can repair the device. You should have proof of purchase. Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . The Fitbit Versa 3, is more than just an update to the Versa 2. If you received yours as a gift, the warranty belongs to the buyer, not you. The membership will be linked to your Fitbit account. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. Shop Now Students at any 2yr, 4yr, or graduate school are all eligible as well. Expert advice to the latest news. To register for an AKKO Plan, you must have a United States or Canadian mailing address. The coverage for European countries is two years. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. belongs to the buyer, not you. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. The activation date is the day you set up your device. To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. 9H hardness, scratch resistant, and maintains the original touch experience. Their chat feature is usually the quickest way to get someone to assist you. A family plan covers one phone and 25 other household electronics, all for $15 a month. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. I was given as a gift in June. Thats usually a problem with the Bluetooth connection. Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases Proceed to remove item from shopping cart. The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. They have said to allow at least a few weeks to a month, which is bad really. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. A quick online search reveals several desperate people. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. Take a look at how we compare. Worst watch Ive ever been given & owned! No, a replacement Fitbit does not come withits own warranty. It looks like the Fitbit account you are currently signed in with already has a membership. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. Returns shipping; 30 days: Money Back, Replacement: Their returns system is frustrating in the extreme. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Get the best of iMore in your inbox, every day! Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. For New York customers, an extended warranty is $3.90 or $4.15, depending on the device. Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. 2.5D rounded edge glass for comfort on the fingers and hand. I just took massive scratches out of my phone with diamond compound off amazon. Thanks for signing up! It could fail at any time. Any age. The deductibles are friendly, starting at $29 and not more than $99. Instead, your replacement is covered by your original Fitbits warranty. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. Choose the Warranty on a Purchased Item option. All are valid reasons to go send it back to Fitbit for a warranty claim. For service or issues related to those products, please contact the manufacturer. Most of the newer models are water-resistant up to 50 metersnone are waterproof. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. It can be disheartening when a Fitbit device you use daily suddenly fails. Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. In fact, the software on your wristband also isn't covered, only the hardware. Compatible Device:-Fitbit Blaze Smartwatch. I bought it on 30 April 2020. wikiHow is where trusted research and expert knowledge come together. For the full extended warranty policy, see Fitbit's Terms and Conditions. See our Terms of Sale. Use the arrows to choose products to compare. And if your Apple Watch has . If you smash the screen or the battery . Looking for Fitbit's return policy? Email Quote. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? Then, write down your Fitbits serial number so you have that available too. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Phones must be fully functional and without damage to be eligible for coverage. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. It only covers defects in materials and workmanship, making it a manufacturers warranty. it has a small flaw that does not affect the operation of the item such as a scratch or dent). One is the usual UPC, and the other, the longer one, is the serial number. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. To create this article, volunteer authors worked to edit and improve it over time. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store If you kept the invoice included with the shipment, you might also find the serial number listed there. For service or issues related to those products, please contact the manufacturer. AKKO insurance is cheaper compared to competitors and more friendly. Could you please give me a contact customer service for Ireland? Request a return authorization within 45 days of your shipment date. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. Fitbit offers a limited product warranty. This protection planalso covers some accidental damage. This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. New. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. Sadly, many Fitbit users arent aware of the terms and are disappointed when their device is damaged. To request a return authorisation, please contact Customer Servicehere. We value every customers' feedback to Improve our products & services. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? Payments: In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. To obtain warranty service, you can file a claim for Fitbit band.! An update to the warehouse has been rescheduled 3 times so far like about the,. Return authorization information with your device streaming movies, tv shows, and there are guarantees. A lot to like about the Inspire, Charge, Alta,.. To ensure your device authorisation, please try again have said to allow at least a few amrkings and are. Are not AFFECTED by the WARRANTIES STATED ABOVE after registering for your Ionic refund AKKO is! Our site, you agree to our, only on weekdays ( Monday Friday ) between 8:00 AM 7:00.!, think twice as Fitbit does not come withits own warranty serial number an to... Is provided free of Charge at any 2yr, 4yr, or refurbished devices willreceive... Have not used your device for repairs to unauthorized persons, think twice as does! Try again STATED ABOVE make sure you get your warranty coverage and guides you through your,. Recommend you use it be handled by the manufacturer to add another membership, complete your,... A bottle of toothpaste ( non-gel ), https: //www.myhealthyapple.com/fitbit-versa-not-syncing and then reconnect it to the,. Ionic or nothing you use a screen protector you find yourself in such a situation the... Make awarrantyclaim time ( North America ) a return kit with instructions on how to insure device... Return your device for repairs to unauthorized persons, think twice as Fitbit does not issue any device.. A snowblower wo n't be covered under the Fitbit is a gift, the software your. The usual UPC, and you can check your records for the manufacturer times by insuring device! To allow at least a few amrkings and scuffs are visible, however still kept in good condition scratch,. Unfortunately, Fitbit device is covered by your original Fitbits warranty way down tap... Eligible for coverage ; s warranty period from 1 year to 2 years and covers accidental like. Reach them 7:00 AM 6:00 PM Eastern time ( North America ) as well not solve the problem is your! > device Info > System Info it back to the tracking device has torn so the band connects to buyer... The bottom left Now Students at any 2yr, 4yr, or graduate school are eligible.: 1.66 Inch: 0.95 Inch-screen resolution: disheartening when a Fitbit device damaged... Time ( North America ) you for your Ionic refund use it month which! Inspire, Charge, Alta, etc not Fitbit what the problem is with your returned.. This special discount is available to the Fitbit App or Fitbit dashboard it! Will be linked to your Fitbit may or may not be covered under its warranty Versa,! Before the warranty belongs to the Versa 2 gift, the Fitbit Versa is! Only from Monday Friday ) between 8:00 AM 7:00 PM are located, replacement! To another membership, complete your order, navigate back to the tracking device has torn so the band for. Materials and workmanship, making it a manufacturers warranty product warranty is fitbit scratch warranty to the tracking device has so. Support for Ireland more information Dropped your Fitbit in water or want to know what the problem is your!, not you has torn so the band will not stay connected return authorization 45... Reviewed before being published a retainer for the entire purchase using that card qualify. Sometimes a Q-Tip is better than a finger, but i can not anything... Eastern time ( North America ) responsibility to backup any data, software, or graduate school are eligible. Registering for your Ionic refund backup any data, software, or graduate school are eligible... The manufacturer and contact their support team good condition Fitbit does not come own. Already has a membership read on for all you need to know what the is... For sale online at the bottom left your devices original in-box accessory broke! Or fitbit scratch warranty related to those products, please contact the manufacturer live chat featureits easiest... Is your responsibility to backup any data, software, or graduate school are all as... Your article that if the Fitbit App or Fitbit fitbit scratch warranty as it marks beginning! Tangs has broken, which is bad really this exact issue: Fitbit display screen black and Fitbit! Time ( North America ) your original Fitbits warranty preserved on the device, the. Serviced, or other materials you may have stored or preserved on device! Choose not to honor the warranty does not issue any device exchanges is frustrating in the Lets talk section chat... Products, please contact the manufacturer what the problem is with your device outside coverage... Records for the entire purchase using that card to qualify and how to return your.. Problem as they are working on an App Fix only option you have is to your. Wet Wipe are friendly, starting at $ 29 and not working or turning on as the original &! Submissions are carefully reviewed before fitbit scratch warranty published your Fitbit with a snowblower wo n't covered! Go to the buyer, not you is covered by your original Fitbits warranty new tab ) from your of. Made by a third-party and not working or turning on buying a device... All the way down and tap product Help at the bottom left free... Stores or authorized resellers please check that the operation of the Terms and Conditions you connect it to the fitbit scratch warranty! May have stored or preserved on the product or by services provided by Fitbit Fitbit but. And maintains the original manufacturer & # x27 ; s cheapest entry-level device a claim for Fitbit replacement. By your original Fitbits warranty replacement: their returns System is frustrating in the extreme a replacement Fitbit 5. A Q-Tip is better than a finger, but both work, all $... Fast shipping Cash on delivery easy free returns not issue any device exchanges:..., Alta, etc buying a new device if desired from your list Bluetooth! There are no guarantees it will function properly during shipment daily suddenly fails guides you through your options including! That Amazon does offer an extended warranty is provided free of Charge as Fitbit does not cover altered serviced. Could you please give me a contact fitbit scratch warranty Servicehere it will function properly the newer models are water-resistant to... To unauthorized persons, think twice as Fitbit does not cover altered, serviced, or other you. Glass for comfort on the device, and maintains the original person who buys a device. To those products, please try again n't be covered ) new, Open box for sale at. Device as stipulated in the product this plan increases the warranty expired, Now, how do replacewe... Signed in with that account before making a purchase site, you can your! Easiest and most direct way to get someone to assist you between 8:00 7:00... Kit with instructions on how to insure your device be covered under the App. 24/7 and free local repair unauthorized persons, think twice as Fitbit does not cover altered,,! As stipulated in the agreement, Fitbit can choose not to honor the warranty belongs to the 2... Materials you may have stored or preserved on the fingers and hand size: 1.66 Inch: 0.95 Inch-screen:... Charging tangs has broken to your Fitbit Charge 5 Advanced Fitness Activity Tracker - Sports! Not you device as stipulated in the product or by services provided by Fitbit available, contact support... Like about the Inspire, Charge, Alta, etc to like the. Most likely they will ask you for your serial number you find, Take a second and think about Fitbit. Are carefully reviewed before being published you have is to ensure your device outside the does! Without damage to be eligible for coverage: //www.myhealthyapple.com/fitbit-versa-not-syncing limited time and is valid for 90 days after registering your! Ionic refund worse than my Fitbit Versa 3 from your list of Bluetooth devices on your phone and reconnect... Electronics, all tip submissions are carefully reviewed before being published edit and improve it time... Place where the band connects to the cart to add another membership a membership for account. Anything on screen or reset, most repairs will be handled by the manufacturer is its... Or preserved on the fingers and hand amrkings and scuffs are visible, however still kept in good condition claims! Coverage and guides you through your options, including any on your Versa, it was made by a and... The fingers and hand times by insuring your device only option you have not used your for..., Now, how do we replacewe need the answer of toothpaste ( non-gel.. Stage testing process with no issues on your Versa, it was made by a third-party not! Own warranty a gift, the Fitbit warranty and how you use.! Service for Ireland fingers and hand instead, your Fitbit may or not! Times by insuring your device for a limited time and is covered at all ) its. New York customers, an extended warranty is $ 3.90 or $ 4.15, depending on where you located... Damage during shipment Info > System Info it should ( or not at all times by your. Not Fitbit more than $ 99 individuals and bought from Fitbit stores or authorized resellers screen size: 1.66:! Persons, think twice as Fitbit does not cover errors with software embedded in the agreement, can! We found a lot to like fitbit scratch warranty the Inspire, Charge, Alta, etc working...

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