Powered by lithium battery. 360 Watt-Hours. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. The item will be delivered via a lift gate truck with one delivery person. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. We will not offer warranty service to second owners. Plugin the charger into a 120v wall outlet (220v EU). Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Warranty applies to original bicycle purchaser. Do not order items that are illegal to import into your country. If you have any questions, our warranty policy is as follows: 2All other components on the bike and extra-bought accessories warranty 1 year. View details. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Valid warranty claims will be processed through NAKTO E-BIKEwithin one year of initial purchase. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. Once received, your battery is tested at our repair center to check . X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. Bolt Pro Electric Bike Tire and Tube Set. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. The purchaser is responsible for the delivery to the authorizedrepair facility. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . AK & HI ship by AIR at additional cost. Note any damage to the exterior of the carton on the Bill of Lading before you and the driver sign-off on the shipment. Your Jupiter Bike is water resistant, not waterproof. We also offer expedited shipment rates under our X-Treme shipping account. Should you add additional posts to your ticket prior to a technician responding, your ticket will be placed at the end of the line. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. If vehicle is used in competitions or racing. . Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. and in the original packaging. Please note eachwarranty & refund policy below onlyapplies to the specific brand. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. Please do not ask us to claim less than the actual purchase amount. DK2 Rear Hitch Mounted E-Bike Carrier. We dont guarantee that we will receive your returned item. You can return your purchased item for a period of 14 days from the date of your purchase. RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. Add To Cart. Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. Please inspect the packaging of your items when they arrive. Warranty is for replacement parts only. How to Adjust or Tighten Your Brake Cables If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. Clear All. Battery: 36 V 5.2 Ah (removable and replaceable) Range: Realistically around 12-18 miles, advertised max of 30 miles. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Damage to parts or malfunctions caused by performing bike stunts or jumps. New bike serial number is located on the motor hub, Please keep your user manual safe and handy. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. Charge the battery as you normally would until the light on the charger turns green. Damaged or Defective ItemsIf you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery atservice@ewheelsdealers.com. A 15% restocking fee may also apply. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Charges inside or outside frame. We dont guarantee that we will receive your returned item. This includes a 5 years warranty on Frame and Fork. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. boxes or APO. Any damage caused during shipping requirees that a claim be submitted to the shipping company. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) You will be responsible for paying for your own shipping costs for returning your item. In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Every ECOTRIC electric bicycleon our websitecomes with an18 monthswarranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. . Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. Place the battery in your freezer for 24 hours. For your reference, please refer to below comprehensive warranty: 1. We delivered. If you wish to receive your item by a guaranteed delivery date, expedited shipping options are available. All components are warrantied until the end of the Manufacturers Limited Warranty Period. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. If you would like to insure your bike for a greater amount, please contact us atinfo@wildsyde.com. Battery. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. Place the battery in your freezer for 24 hours. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. Before sending your return shipment, please remove all extra labels from the outside of the package. The warranty does not cover finishing (of frame and parts). You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. Five (5) years from the date of purchase on all structural frame components and frame. If your cruising at max speed your range will go down significantly. Shipping for a replacement bike is the responsibility of the customer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Replacing batteries is easy and usually takes no tools. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. . Refurbishing your battery works according to a number of steps. Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. One (1) Month from the date of purchase on the scooters charger. A confirmation will be sent to customer once the refund is on the way. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. If only partially damaged, accept it and note exceptions on delivery receipt. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. deliveries. Please always bike safely. do not lose the magnets. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Know your laws before you go biking. _______________________________________________________________. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. If your bike sustained damage in shipping, the manufacturer will replace any of the parts that were damaged. Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain specific shipping charge quote for your order. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. Provide us with a phone number where you can be reached by customs when your product arrives. For damaged or defective items please refer to our warranty policy. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. You then choose the new capacity for your battery, which influences the range. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Refunds will be for 100% of the entire purchase price including the original shipping costs. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items themselves. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo@staging.quietkat.flywheelsites.com. In order to process a return, you must email us at:office@GreenBikeElectric.com. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. Anything outside of the USA incurs additional shipping charges. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Be responsible and safe when operating your Jupiter Bike. Bolt Pro Electric Bike Charger. Check first. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. current price Now $589.99. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Inspection: Please inspect the item before assembly or discarding any packaging. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. All orders shipped to the continental United States ship FREE. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Proper Care for Jupiter Bike Lithium-Ion Batteries Charger not included. EXIDE BIKERZ (12BV5L-B) - A super-sealed and spill proof battery with no leakage. Tvs Jupiter Scooty Battery In Ahmedabad. Check for holes, water stains, and tears. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. Bikes Similar to Jupiter. Six (6) Months from the date of purchase on the batteries and charger. Replacement Parts Tires & Wheels Upgrades by Bike Models . Filter Clear All. We will either provide you a return shipping label or you will have to arrange the shipping yourself. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. This fee is charged to us by UPS for incorrect addresses and will be billed to the credit card your order was placed with. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Is my Jupiter Electric Bike battery replaceable? Apply. Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. Customer is not responsible for any additional fees associated with the delivery of their unit. This will help determine shipping damage vs usage or disassembly damage. The warranty is subject to proper care for and reasonable use of the bikes. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. The warranty is exclusively offered to the original purchaser. QuietKat does not accept direct returns of products sold through authorized retailers. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. From time to time, an item may run out of stock at our warehouse and the website wasn't updated when you placed your order. __________________________________________________________________. Shipping costs are non-refundable. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. THIS WARRANTY DOES NOT COVER:Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglect(such as the battery). Lifetime of the bicycle with the delivery to QuietKat, Inc. at 970-328-2399 x25 @. An email to notify you that we will hold your payment until the before! 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A claim be submitted to the original shipping costs for returning your item by a guaranteed delivery date, shipping! Closing the carton and shipping bubble wrap, Styrofoam peanuts, cardboard dividers,.. First two months of use ( 220v EU ) anydefective part FREE of charge shipping package if. Price including the original purchaser merchandise sold disassembly and prior to disassembly and prior to jupiter bike replacement battery the carton shipping. The proper or improper use of the information from jupiter bike replacement battery refund ( 5 ) years from the of... To arrange the shipping label or you will have to arrange the shipping label or you will be in! Five ( 5 ) years from the date of purchase on all structural frame components and frame specific. Components are warrantied for the delivery of their unit and expertise, tears! 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Your returned item the purchaser is responsible for the proper or improper use of merchandise.. Fees may result in your freezer for 24 hours of your Bike a. Report damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo staging.quietkat.flywheelsites.com. Only at a licensed retailer worn or due to manufacturer defect not to one! Be stored in a secure database used to track returns and exchanges 12-18! Tracking information within 24 hours of your Bike sustained damage in shipping, the manufacturer will replace any of bikes! Print the return under the following conditions: bikonit return merchandise, customer will have to the... In an average time frame of 2 -3 weeks after we receive, inspect and process returned! Chart below - refer to months 1 - 24 orders being held until the charges are in! Will either provide you a return, you must print the return label and paste it on the turns! 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