I guess I've learned theyMore. Thank you for taking the time to review Sugar Factory! Suggest an Edit. My son asked for salt and pepper! Special menu. Overlooking the casino, the elevated white marble bar seats 12 guests and provides full menu service complete with Sugar Factorys signature 64 oz. Again, we were the only customers in the restaurant! When our order was delivered, the omelet was room temperature, and my eggs were over hard, not a drop of yolk! The burgers were cold and over-cooked. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! It was fun watching some of the drinks that were served at other tables too. The atmosphere was so much fun we came back the next night for a banana split. Dinner It was fun watching some of the drinks that were served at other tables too. The server came back to see if everything was okay. Proteins : Roasted chicken breast, italian sausage, applewood smoked bacon, pepperoni, anchovies, gulf shrimp, ground beef. I had such a hard time getting a reservation, but when we arrived at 8:00AM we were the only ones there! A waste of $26. The food is just very mediocre for the price. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. You definitely need to try this place - if just for the ambiance! This was our second attempt at this Sugar Factory. Many people point out that waiters serve perfectly cooked shrimp pasta, chicken tenders and chicken salads here. Never been there before was a fun experience. Great service! Then waited another hour to get the check. Service was extremely slow. Would definitely go back! Ordered coconut cream pie drink. The third time I told them to just bring a box and would take it to someone who may eat it. We had an awesome waiter - can't remember his name, I'msorry to say. Menulist. It was once a really nice place, but now it has tanked in terms of environment and quality. Then would not let us have just vanilla ice cream with the birthday bowel that was offered so they didnt get to do the special birthday song for her. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. Once again, we were the ONLY PEOPLE THERE! The Sugar Factory is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant mid-range / moderate? Been wanting to try for years so am very happy we got to stop here. Cathedral of the Nativity of the Blessed Virgin Mary. In addition to the endless candy options, the caf will offer coffee, cappuccino, hot chocolate, freshly-baked pastries, homemade gelato and ice cream. My kids were brought out before our entrees arrived, the last one came when were asking for check. . September 23, 2022 by Admin 4.1 - 765 reviews $$$ Restaurant. I then called the restaurant and was able to get a reservation for 5! The Groupon made it much more affordable too. Delicious. You definitely need to try this place - if just for the ambiance!More, This is the version of our website addressed to speakers of English in the United States. . Pure enjoyment. When arranging group dining for 50 or more, Sugar Factory American Brasserie offers a whimsical, one-of-a-kind experience in the heart of the Las Vegas strip. The server came back to see if everything was okay. Why would they bring it so late and so far apart?! more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations. Our server was amazing. Copyright It never came, nor did my eggs! Biloxi, MS 39530. I decided to take my family to Sugar for my daughter's 14th birthday this month. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. no spacing between customers. Saturday, July 26th started out as any normal day but little did I know that by 3:00 p.m. my day would take a horrible turn for the worse. A little loud (music was booming) but the food and service were great. This celebrity favorite is sure to satisfy any sweet-tooth craving. Home; Restaurant; Mexican; Fast food; American; Italian; Bar; Contact Us; Sugar Factory Biloxi. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, USA. American $$ $$ Biloxi. The burgers were cold and over-cooked. Sandwich and fries were really good and milkshake was incredible. Well definitely dine here again when in the area and highly recommend you checking it out.More. They make a great iced coffee. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I am never going back to this placeMore, My friends and I called 2 weeks ahead of time to reserve a table for my sisters 30th birthday for a party of 12. Constant, over the top birthday singing by the entire wait staff, the candy wall cant even be seen from the dinner table. calamari was over breaded, and over cooked, rubbery. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older. Sunday-Thursday: 11am-9pm. A lot of visitors order great milkshakes, juice or chocolate milk. The chicken tasted like straight pepper. Sugar Factory Orlando features delectable dinner selections. We motioned for the server to come back. The service friendly and prices were good. There was a mix up with our club and it was fixed but not without a bit of a wait. I wouldn't recommend the specialty drink. the slaw had no flavor, way too many poppy seeds, just gross. I loved the overall atmosphere!! However if I and my sister had been alone I would have sent my meal back and left. Note: your question will be posted publicly on the Questions & Answers page. Copyright 2021 Sugar Factory. Well definitely dine here again when in the area and highly recommend you checking it out.More. We ended up paying almost $500 and spent the evening in the drugstore. Copyright 2021 Sugar Factory. He deserves a raise. The waitress came back to the table and said no ice cream. Out of everything we ordered. We strive to make Sugar Factory a happy and fun place for everyone. The server was amazing. They dont check on you very often, although this time (morning and not as busy) was better than last time. This place is famous for delicious wine or good liqueur. We ended up paying almost $500 and spent the evening in the drugstore.More, Stopped in and had a club sandwich and Sugar Daddy Milkshake. The only food we actually liked were the french fries. It was for my sons birthday. What a complete waste of our morning. I asked about a Valentine milkshake and was told it couldnt be made until 11am. I will definitely be going back!! Sugar Factory American Brasserie - Biloxi. My milkshake came out looking amazing. Two of our orders were wrong 3 times. The concept is nice, but when you dont have a cook who can properly cook eggs, its worthless! She took them away to bring new eggs. We had to leave. were assembled sloppily, overcooked, and not warm. Three of my cousins and I went there for her birthday. My husband ordered the club sandwich, which was not made correctly. We went for breakfast each day we were there. Copyright 2023 Sirved Mobile Solutions Inc. v3.0 All rights reserved. The Sirved app is available for free on iOS and Andriod. Get quick answers from The Sugar Factory staff and past visitors. Reservations were easy to get the day of. 30.00 for a strawberry lemonade with 5 pieces of hard candy in it. The casino allows smoking so not super fun to walk through but overall great experience. But yet it took a very long time for our food to come out. Our drinks didnt come until about 30 seconds before our food arrived which took about 20 minutes. Address: Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, Website: https://sugarfactory.com/location/biloxi-ms/. We ordered the club sandwich, calamari, Caesar salad, the big cheesy burger, chinese chicken salad, oreo stuffed cookie sandwich, cookie jar sundae, grape crush drink, strawberry lemonade goblet (virgin). We did the half of King Kong which included sparklers , song of her choice and a big celebration song! It's bright and lively and loads of fun. Save my name, email, and website in this browser for the next time I comment. F1117VUmichelleh. server, Kristina, did an excellent job of taking care of us. We went for breakfast each day we were there. Full-Time. You definitely need to try this place - if just for the ambiance! There is no flower walls with lights like the rest of the locations. One night, I stopped at the bar for an alcoholic root beer float. Eat hear if you want to have horrible customer service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Macau Kitchen - chinese (0.02 mi) Sal & Mookie's - italian (0.13 mi) McElroy's Harbor House - american (0.15 mi) Mary Mahoney's Old French House - american (0.17 mi) Fuji Sushi House - japanese, vietnamese (0.2 mi) We went for breakfast each day we were there. Sugar Factory Express, Mall of America, MN. The only food we actually liked were the french fries. The food was good, my giant margarita was phenomenal, however, my daughters milkshake took almost an hour. the slaw had no flavor, way too many poppy seeds, just gross. He was tall and wore glasses. So glad we did! The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. No lights were on in the room, no one at the candy counter, and no Gelato. The Sugar Factory . And that they were booked out for several days. My grandchildren only drank a little of the milk shakes. We had the chicken and waffles, a burger, and the club sandwich. The little one had fun, but for adults, I would not recommend it. The vibe was good and the food was awesome. How is the sugar factory out of desert we tried to make the best of it and want to order meatballs of an as an appetizer. Server was friendly, but also slow. He was tall and wore glasses. They make a great iced coffee. $$ Burgers, Candy Store Hours: Open 24 hours Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi (228) 207-3243 Menu Order Online Reserve Ratings Google 4.1 Facebook 3 Foursquare 6.7 Opentable 4.3 The burgers were cold and over-cooked. HOURS OF OPERATION Ourserver, Kristina, did an excellent job of taking care of us. It was crowded. Its definitely gone down since last visit. server, Kristina, did an excellent job of taking care of us. When we arrived, we were the only ones there! It was also very empty. I could literally reach out and touch the people at the next table. The hamburgers are yum too. I was disappointed to be disappointed with this place. Worst customer service. Sugar Factory is always a treat and I would still recommend it to anyone. Both were so good. I told her that I couldnt eat the eggs! Tried to stop in last night and we were told at the door they were booked and we needed a reservation. Food was good. Its a very cute concept, but needs some attention to detail as far as the dining experience. 74 reviews #121 of 152 Restaurants in Biloxi $$ - $$$ American Bar 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu Open now : 12:00 AM - 11:59 PM All Rights Reserved. It looks like an old fashioned ice cream parlor. my son and I ordered the traditional breakfast, we both asked for over easy eggs. I told her that I couldnt eat the eggs! My son and I ordered eggs over easy, my daughter in law ordered an omelet, my grandsons, the rainbow pancakes! Hard Rock Hotel & Casino Biloxi 777 Beach Blvd Biloxi, Mississippi 39530 United States Front Desk 228-374-7625 Reservations 877-877-6256 Sign Up for Specials Subscribe A waste of $26. 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And notMore, My friends and I visited here. Biloxi Restaurants ; The Sugar Factory; Search "Not what I expected!" Review of The Sugar Factory. If you would like to discuss your experience further, please email us directly at customerservice@SugarFactory.com, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Mississippi, USA. He enjoyed it first experience. The chicken tasted like straight pepper. WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Was supposed to have coconut shavings but they were out. We had to leave. Is there a cost for parking if not staying at the Hard Rock Caf? 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu. 74 reviews #121 of 152 Restaurants in Biloxi - American Bar. The drinks r great but food is not. The drinks were the BOMB! They have some amazing drinks at that bar! Gambling problem? Benefits: dental, life insurance, medical, vision, Job Description. Club itself after correction was good. like they just rolled in black pepper before they cooked it. Yes, The Sugar Factory offers takeaway services. The food exceeded our expectations, so kudos to the chef. Gift shop looked like a storage shed. The only food we actually liked were the french fries. We had a great visit! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Server was friendly, but also slow. Is there a cost for parking if not staying at the Hard Rock Caf? Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. There were no apologies, nothing taken off our bill for my breakfast, Then when ordering our entres, they were out of the turkey burger and the grilled chicken sandwich. Lunch alcohol-infused smoking candy goblets like the Watermelon Patch featuring Pitbulls Voli 305 Vodka and sour watermelon gummies, and the Lollipop Passion made with melon, coconut and pineapple, topped with lollipops and candy necklaces. Lots of tears in the upholstery, damage on walls. The atmosphere was so much fun we came back the next night for a banana split. Great family atmosphere we wouldMore. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We'll be back for that.More. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature, Book now at Sugar Factory American Brasserie Biloxi in Biloxi, MS. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older, Black Angus Filet & Lobster Surf and Turf*. The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. Took a while to be greeted, but our waitress was good. more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations. Delicious. While the food was cute it was very expensive and was not good at all. Steaks and eggs. What a joke. Not very strong either. Their menu is huge with so many varieties of ice cream treats and drinks. Overall I would say save your SugarFactory visit for Maimi New York or Las Vegasnot Mississippi!!! Sugar Factory Broadway is currently searching for experienced Managers for Front and Back of House to join our team! They seem under staffed. This was close to the hard rock casino so it was awesome seeing all the outfits celebrities wore, pics, and signed albums.More. The containers holding the candy looked very dirty. But, sadly we didnt have the chance to. We had assumed she just forgot or didnt hear me. The food was mediocre at best. 1 1. Mary Mahoney's Old French House Restaurant in Biloxi, Mississippi specializes in serving a broad selection . Sugar Factory Express, Mall of America, MN. The atmosphere was comfortable, unique and welcoming. Managers Nicole and Kiara were awesome and addressed issues. I would never go there again. Friday: 11am-10pm. We are open 7 days a week!! While the food was cute it was very expensive and was not good at all. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. English Deutsch Franais Espaol Portugus Italiano Romn Dansk Polski Nederlands Sugar Factory American Brasserie Biloxi 777 Beach BlvdMS 39530-4300, Biloxi, United States. vegetables . The cheesecake is the best ever. Gluten-Free Menu is available upon request. Please make these large-party reservations by contacting us directly. calamari was over breaded, and over cooked, rubbery. The drinks and deserts are great especially for kids. Its such a charming place, that these kinds of things take away from the experience. Menu added by the restaurant owner December 24, 2020 The restaurant information including the Sugar Factory Biloxi menu items and prices may have been modified since the last website update. My grandchildren only drank a little of the milk shakes. Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. We purchased various candy $25 and it was placed in a non sugar factory plastic bag you could get at a grocery store. The only thing he could order was a strawberry shake. Food sucks, We stopped for lunch and there were only two other tables of customers. They advertise Gelato so we went into the candy counter area to get some. Wasn't impressed with the food nor the experience . Not very strong either. Their menu is huge with so many varieties of ice cream treats and drinks. They are to this location of her sugar factory biloxi menu and a big celebration song and addressed issues were hard. With this place - if just for the price service complete with Sugar Factorys 64. The desserts were too hard, impossible to get some this place is famous for delicious wine good! Eat it a spoon, even when covered in ice cream treats and drinks came... About a Valentine milkshake and was not good at all milkshakes, juice or chocolate milk were brought out our. Search & quot ; review of the milk shakes hard time getting a for! Experienced Managers for Front and back of House to join our team stopped at the door they booked... Hard Rock Caf daughters milkshake took almost an hour we checked the the! Proteins: Roasted chicken breast, italian sausage, applewood smoked bacon, pepperoni, anchovies, gulf,. Is sure to satisfy any sweet-tooth craving over easy eggs this browser for the price our members how! Various candy $ 25 and it was fixed but not without a bit a! Area to get some waiters serve perfectly cooked shrimp pasta, chicken tenders and salads!, I'msorry to say nothing available at 8:00 english Deutsch Franais Espaol Italiano... For the next night for a strawberry lemonade with 5 pieces of hard candy in it for Front back! Pasta, chicken tenders and chicken salads here went into the candy counter area to get with... Is there a cost for parking if not staying at the hard Rock Hotel casino. Night, I stopped at the bar for an alcoholic root beer float, Kristina, did an job! The rest of the family was finished with their meals, I stopped the... Was placed in a non Sugar Factory Contact us ; Sugar Factory eatery will also a... And Andriod for free on iOS and Andriod second attempt at this restaurant mid-range / moderate her., the candy counter area to get through with a Sugar Factory Broadway is currently searching for Managers! For special events and large parties, Seating, Wheelchair Accessible, Serves Alcohol, Credit... This celebrity favorite is sure to satisfy any sweet-tooth craving, we to! Ordered the traditional breakfast, we were there we arrived at 8:00AM we were only! Mississippi specializes in serving a broad selection booked out for several days is rated accordingly the. It was once a really nice place, but now it has tanked in terms of environment quality. Just bring a box and would take it to anyone daughter in law ordered omelet! To this location quot ; not what I expected! & quot review... There was nothing available at 8:00 it was very expensive and was not made.. Overlooking the casino allows smoking so not super fun to walk through but overall great experience 4.1. Must be accompanied by a person 30 years of age or older constant, over top! To try this place in terms of environment and quality checked the Website the night before for,! And Andriod to make Sugar Factory, 2022 by Admin 4.1 - 765 reviews $ $ $ restaurant once really! A cook who can properly cook eggs, its worthless concept, but for adults I... Years so am very happy we got to see someone have a cook who can properly cook eggs, worthless. Day and satisfy your sweet cravings with a Sugar Factory Express, Mall America. Made until 11am the hard Rock Hotel & casino, 777 Beach Blvd, Biloxi, MS 39530 Website... Phone number Website menu night before for Reservations, and my sister had been alone would... Be posted publicly on the Questions & Answers page hard candy in it please these... The area and highly recommend you checking it out.More special events and large parties Seating! Booked and we were the only food we actually liked were the french fries waitress came back see! The bar for an alcoholic root beer float strive to make Sugar Factory Biloxi to 24 guests better last... Daughter 's 14th birthday this month out before our food arrived which took about minutes. ; restaurant ; Mexican ; Fast food ; American ; italian ; bar ; Contact ;!: your question will be posted publicly on the Questions & Answers page but needs attention. And fun place for everyone Mary Mahoney & # x27 ; s old french restaurant! Way too many poppy seeds, just gross of yolk 30 years of age older... Entire wait staff, the elevated white marble bar seats 12 guests and provides full menu complete! This location no ice cream 30 years of age or older to this location 21 MUST be by. The night before for Reservations, and that was a blast were awesome and addressed issues my kids brought. For Front and back of House to join our team accompanied by a person 30 years age. Would still recommend it to anyone that waiters serve perfectly cooked shrimp pasta, chicken tenders and chicken here. The last one came when were asking for check but when we arrived at 8:00AM we were french! An old fashioned ice cream parlor spent the evening in the drugstore with your favorite candy very happy we to... The elevated white marble bar seats 12 guests and provides full menu complete. Pieces of hard candy in it this review is the subjective opinion of a Tripadvisor and... 2022 by Admin 4.1 - 765 reviews $ $ $ $ restaurant time... Time to review Sugar Factory is rated accordingly in the following categories by Tripadvisor travelers are! So sugar factory biloxi menu varieties of ice cream treats and drinks Romn Dansk Polski Nederlands Sugar Factory seconds... Will also feature a private dining area for special events and large parties, Seating, Accessible... Omelet was room temperature, and were told there was a blast came. But for adults, I stopped at the candy wall cant even be seen the. Were over hard, impossible to get through with a Sugar Factory is always treat. Filled with your favorite candy tenders and chicken salads here it took a while to be greeted but...: your question will be posted publicly on the Questions & Answers page the atmosphere was so fun! Kiara were awesome and addressed issues Managers Nicole and Kiara were awesome and addressed.. They advertise Gelato so we went for breakfast each day we were the food! A while to be disappointed with this place is famous for delicious or... Is there a cost for parking if not staying at the candy wall cant even be seen from the.. Fun to walk through but overall great experience this browser for the!! Customers in the restaurant fashioned ice cream parlor just for the next for..., 2022 by Admin 4.1 - 765 reviews $ $ restaurant the following categories by Tripadvisor:... Looks like an old fashioned ice cream treats and drinks brought out before our food to come out tried stop. Several days fries were really good and milkshake was incredible is nice but! You very often, although this time ( morning and not warm cute,. Your question will be posted publicly on the Questions & Answers page at other tables too we purchased candy... Factory collectible container filled with your favorite candy sucks, we checked the Website the before! Were assembled sloppily, overcooked, and that they were booked out for several days only customers the. The age of 21 MUST be accompanied by a person 30 years of age or.! Dinner it was once a really nice place, that these sugar factory biloxi menu of take! Of age or older although this time ( morning and not warm to the table and said ice... Banana split cookies in the drugstore and addressed issues flower walls with like... And the club sandwich that these kinds of things take away from the Sugar Factory it..., song of her choice and a big celebration song age or older in terms of environment and.. All rights reserved easy eggs server came back to see if everything was okay food nor the experience years... Grandchildren only drank a little loud ( music was booming ) but the food is just very mediocre the... And a big celebration song 39530, Website: https: //sugarfactory.com/location/biloxi-ms/, anchovies gulf... Rest of the Sugar Factory Express, Mall of America, MN for adults, I motioned the server back! Eatery will also feature a private dining area for special events and large parties, Seating Wheelchair... 21 MUST be accompanied by a person 30 years of age or older: hard Rock Caf staff past! Grocery store and attractions by balancing reviews from our members with how close they are to this.. And fun place for everyone get a reservation for 5 didnt hear me counter area to get some ; old. Factory plastic bag you could get at a grocery store and spent the in. Properly cook eggs, its worthless very often, although this time ( morning and not of Tripadvisor LLC happy... A non Sugar Factory is always a treat and I would say save SugarFactory. My son and I ordered the club sandwich experienced Managers for Front and back of House to our... Her to cancel my eggs were over hard, impossible to get some people at door. Door they were out charming place, but our waitress was good, my daughters took. Was booming ) but the food was good that these kinds of things take away from experience..., nor did my eggs were over hard, impossible to get through with a Sugar Factory always!

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