How will the City/County learn from the impact of the program? Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. Hope Federal Credit Union Enterprise Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. Shellpoint Mortgage Servicing The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. TNHAF payments are delivered directly to the servicer and/or approved entities for qualified housing related expenses. Certain types of assistance require additional individual counseling with a HUD certified counselor. First Citizens Bank and Trust Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. Announcements. If you continue, you will exit the NMA Portal. endobj Disbursement- Funding is disbursed during this stage and may take up to 2 weeks to reach your servicer. During this stage you will receive notification of approval or denial. Payments will be made directly to MLGW or to landlords. Home901.org and telephone number 211 are working. Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. Underwriting-Information from you servicer will be requested and your documentation will be reviewed by an underwriter to determine eligibility per program guidelines. Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rent that is being paid by the program. Yes. Standard Mortgage Corporation Eligible households can receive up to $1000 once per program year. We all know accidents happen, but how we respond matters most. If we are able to offer eviction counseling, you will be notified via email and a phone call. Wintrust Mortgage. Yes anyone with a smartphone and an internet connection can complete the application. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . GDP Properties 3 0 obj We suggest completing this as soon as possible in the process. There will be multiple rounds for this program. Farm Credit Mid America ESP IS HERE! Congregate sites are listed here. Once your application has been approved, the underwriter will determine the type of assistance that you qualify for. If you have questions,contact the Emergency Services Help Desk at(901) 529-4538 or emergencyserviceshelpdesk@mifa.org. IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. 3. Simmons Bank Call 211 for information about office hours at a location near you. Please provide two contacts who can reach you in case your contact information changes. The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Churchill Mortgage To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. Johnson County Bank You will have access to the last several years of taxes filed. There are currently three types of assistance available to those who qualify. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. If you do not respond to notices of scheduled appointments or, any notice is returned to MHA as undeliverable, your familys name will be removed from the waiting list. United Community Bank Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. Member First Mortgage, LLC 2021 Tax Form (beginning when portal opens) Tenants will be notified within ___ days of their application whether they have been accepted for assistance. We all know accidents happen, but how we respond matters most. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. Special Courses and Programs of Study App. monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes To apply for congregate meals,complete an application in person at the site nearest you. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. Click here to show all service details. Please be aware that average assistance is $350. Landlords must agree to accept certain conditions of the program in order for their tenants to receive a benefit. Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. It will be required if your application for assistance is approved. Ascend Federal Credit UnionBank If services are disconnected application must me returned to 1188 Minna Place. To receive legal representation, you must have an eviction court case. Click here to print this page or use your computer's Print function. Terry Richman THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. Applicants who are not selected in each round will be automatically considered for the next round. An attorney will follow up with you to discuss a possible bulk settlement. Bank of America A limited number of applicants may be able to receive up to three months of future rental assistance. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). loanDepot.com, LLC Ruoff Mortgage Company The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! 4 0 obj ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. What if I need help completing my application? Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. TRUIST Bank Unemployment benefits document or other document showing reduction in income due to COVID-19 Content on this website is provided for informational and educational purposes only. CONTINUE TO CHECK OUR WEBSITE FOR UPDATES. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. LoanCare, LLC The amount of funding a recipient received is based on individual need on a case-by-case basis. Gitsit Solutions USA Celink Fairway Independent Mortgage Corporation 200 Jefferson Avenue To proceed, please enter the word DELETE in all caps below. We may need to get in touch with you. You will be required to submit certain documentation through the online portal as requested. Fay Financial Servicing A drop box is available at this location. 1 0 obj Vanderbilt Mortgage & Finance, Inc. He said what happened this weekend was unbearable for them all. Cross Country Mortgage As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. These programs are designed to assist eligible households in meeting the rising cost of home energy. Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. Guild Mortgage Company If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Supreme Lending The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. ServiceMac, LLC W-2 Wage Statement for 2020 (if your income will be same in 2021) NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! A rolling, random selection process will promote equality and access to resources for as many people as possible. You may also choose your wage and income transcripts from the same year if you do not have already have those. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. BOX 460 Trenton NJ 08603. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. You can then upload the documents into the application portal. Rushmore Loan Management Applicants will not be able to apply more than one time. An attorney will follow up with you to discuss a possible bulk settlement. The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). This form is not an application for Emergency Rental Assistance. ET - 1801 Downtown West Blvd, Knoxville, TN 37917. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. If you are currently on the MHA waiting list, you must keep MHA informed if you have a change of address by submitting an Applicant Status Update form. If your household income is at or below the income level above, you may qualify. Utilities Cut off notice if you have one The weighted selection process will equitably select a pool of recipients of future rent. Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). P.O. (901) 415-2790. www.home901.org. Funding for the program expires December 31, 2021. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Elizabethton Federal Savings Bank Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. Welcome Home Memphis shares housing resources Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Or click on a service name to see its details specifically. PHH Chosen applicants' payments will be processed as soon as possible. MHA does not use money-wiring services or reloadable debit cards as sources of payment. What is the process for applying as a landlord? Applicants should be prepared to upload the following information to the online application form. Fahe 21st Mortgage Corporation The information you provide in your application will help us determine the most appropriate way to assist you. What conditions are required of landlords who accept payments? You may be asked by your case worker to submit additional documentation to support your application. Employees Credit Union shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Land Home Financial Servicers YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. McKenzie Banking Company (Foundation Bank) First National Bank of America This form is not an application for Emergency Rental Assistance. HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). Share this page on your favorite Social network, Legal/Internal Affairs & Protective Services, Section 8 Homeownership Assistance Program (SHAPE), Contact Housing Choice Voucher Program (HCVP). Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. 910 Vance Avenue DO NOT provide confidential financial information on a website, text or email in looking for housing with MHA. Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. Past Due Utility bill showing your name and utility account number (most recent) 5 $59,350 $4,887.50 Click here to see if your mortgage lender is participating: STATUS WHAT IT MEANS Application In Progress This means that you are still working on your THDA will reach out to your servicer to discuss their participation in TNHAF. There is only one application for rent and/or utilities (you can apply for both). Apply for Assistance Online. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. ePlan Home. Apex Bank What conditions are required of landlords who accept payments? 7 $68,150 $5,612.50 What if I need help completing my application? If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Unemployment Papers 609-490-4550. The new application portal opening allows you to print off a hard copy of the application before you proceed. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. There are many opportunities to learn from this program as we implement future forms of rental assistance. Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. BMO Harris Bank Memphis Service Office Village Capital Free support from an attorney or an eviction counselor. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. 2 0 obj MHA also does not send out emails requesting payments. Funding for the program expires December 31, 2021. Do I need to reapply? Centennial Bank If you need assistance in completing your application, please contact the call center at 855-890-8073. The areas with complete covereage are listed in black. yhNO~AOO^3'yENOrYJZ8 This closure will include the online application for emergency shelter. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. Planet Home Lending MHA will publicly advertise when the waiting list re-opens. All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. Fifth Third Bank Once you click the button, a new window will open with instructions on creating an account to begin the application process. A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. M & T Bank Cascade Financial Services PennyMac Household Size Annual 80% AMI Monthly 80% AMI (approximate) Carrington Home Loans Once your application has been submitted, a MIFA representative will contact you as soon as possible. Priority will be given to applicants facing eviction or utility cut off. Is it possible to receive future rent through the program? Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. Eviction Notice or Court Date for Eviction if you have one The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. 6 $63,750 $5,250.00 (May email for questions about how to submit the application; email: ERAhelp@shelbycountytn.gov to check on the status of your application. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Memphis, TN 38126 Mr. Cooper Perspective and Current Waiting List Applicants. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. New American Funding Once you have accessed the necessary transcript, save to PDF. Suite 1075 First National Bank (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center Applicants will not be able to apply more than one time. Dont respond alone. Is it possible to receive future rent through the program? The weighted selection process will equitably select a pool of recipients of future rent. City of Knoxville BSI Financial Who are the current partners assisting the City and County with this program? to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. If any requested information is not received in a timely manner, your application may be withdrawn. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Home address: please list the address where you currently reside. New Day Mortgage Past due homeowner and condo association fees/dues. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Sign up SWBC CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. Memphis, TN 38103 endobj If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Holston Habitat for Humanity of Kingsport Please contact us if you need assistance utilizing this website or any parts therein. Threatening Letter from Landlord or Letter about owing Back Rent Sortis Financial, Inc. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Nations Direct Mortgage LLC Payments will be processed within14 business days of selection. PNC Bank, National Association Not everyone will receive future rent. For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. Whether youre a first-time home buyer or youre looking to Republic Bank & Trust 1 $38,500 $3,170.83 YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> Applicants that are not selected will be automatically included in the next round. The following are some of the main requirements. Whether youre looking for emergency housing or youre Specialized Loan Servicing Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Your annual household income cant exceed 150% of the National Median Income. and Complete Application to check the status of your application. looking to rent or buy, there are resources to support you. Registered- This stage is where you set up your account and take the pre-eligibility questions. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Please provide your landlord's contact information. You may customize the display of services below. Community Bank of Mississippi Questions about the application process should be sent to Extended.Learning . Once you are on the IRS website, click on get your tax record. x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF You may apply once per program year. MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. %PDF-1.7 TrueHome Solutions, LLC Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). expand your family, our resources support from stages A to Z. Landlords who would like to participate in the program must sign up at the website and submit certain information. You will be notified of additional counseling requirements on your approval notification. Selene Finance LP Provided By Nan McKay & Associates. What happens if Im not selected? Landlords will also be able to apply directly to the program for rental assistance. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. The applicant does not need to apply again. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction.
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