I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. How can I open it to allow me to input information for my cruise. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. I had this interaction yesterday when checking DMW function. Your advise & resolution required ! The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. It keeps saying that these are pending and not acceptable. Is the app available in multiple languages? I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? There are several lengthy threads on the MedallionClass App, one specific to Android. . App still crashes on my phone, but as long as I can get in. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. To use our mobile site, please enable JavaScript. My phone is an LG6 running Android 9. Now that I'm back onshore, the app is totally screwing up my phone. Even she had troubles. And they need to wait 90 minutes to do this? I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. Save button stays gray. Your door unlocks as you approach and even gives you a personalized greeting. I have deleted the app and reinstalled. Thanks. Today I was told to check back in a month. Wtf!!!!! This ranks as one of the slowest unfriendly apps I have ever seen!! I have called Princess Support about 9 times. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. I have successfully located the Arrival Time feature on my tablet. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Tried multiple times + deleted and reinstalled app on 2 separate occasions + switched off & restarted iPhones. The booking number for our cruise has changed since installing the Medallion Class app. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. If yes, then download the medallion class app from the app store. App is also up-to-date. We actually have our own Princess webpage too,. Relaunch Princess MedallionClass on android. Tried to download an existing photo. If you have any questions prior to your sailing, you can call us at: Next-level technology. It contains your cabin number, your drink plan etc. CC Help Jenn I have always had good luck with the Medallin app. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? Good to hear you finally found a way! Keep your distance; still enjoy great service. It's just, dammit! Enter your device passcode. Does anyone know how I can do this outside of the app? . It links to the on board computer where all the information is stored. Re Princess (ta && ta.queueForLoad ? If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. You can't do everythingbut quite a bit can be done using this method. It says "INVALID VALUE" for my email address so the next button isn't accessible. Can not get to green line. Click Princess MedallionClass "Force Stop". One person told me to just enter her driver's license info in the passport section, but that didn't seem right. I have successfully located the Arrival Time feature on my tablet. Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . For customer support, please contact: [emailprotected]. I've been trying to upload our security photos for over an hour. LauraS Thanks Bev. It freezes every time I try to access anything. - Onboard Packages Order whatever you need burger, beer, extra towels, aloe, etc. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Can't click on it. I have a receipt for it. The app crashes on open on my Galaxy S8. Princess MedallionClass does not seem very safe to us. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. The Medallion app opens. What happens if I lose my Medallion wearable? Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. Does anyone know how I can do this outside of the app? There will also be how-to videos on the stateroom TVs. That eventually went away. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. Tried to log in for two weeks. LauraS Does anyone know how I can do this outside of the app? Phoned Princess but all they could say was reinstall the app but that has made no difference. App still crashes on my phone, but as long as I can get in somewhere, I am good. Medallion Class App on iPhone does not load, just get the "turning circle". Therefore I cant complete the check in process. Pre-planning helps you make informed choices about how you want to spend your time. I cannot figure out how to update the app with our new booking number. I did sign on today and got the white screen of death. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. Website: Visit Princess MedallionClass Website. Cannot link my booking, the error is No booking number found. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. In addition I cant find the photo anywhere. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Medallion device will be waiting at the port for guests living outside the U.S. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. On android, goto "Settings" "Apps" or "Manage Apps" tab. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Then open a web browser and the page will launch. Expected to be able to take a security photo and can't. And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. Couldn't log in with password had to use book ref. You will be able to leave a comment after signing in, By This app makes me not want to cruise with Princess. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? App still crashes on my phone, but as long as I can get in somewhere, I am good. Not being on a Princess Cruise before I was not sure what to expect. 19952023, The Independent Traveler, Inc. ), You will be able to leave a comment after signing in, By Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. (started several months ago). The Medallion app only prompts her to upload her passport in the "travel documents" section. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. All 8 cruises since the restart.I had to show the original vax card anyway. Powered by Invision Community. Booking name Glynis I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. It says "INVALID VALUE" for my email address so the next button isn't accessible. and well deliver it to you with no service charge. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Wi-Fi everywhere on board so you can text, post photos, video chat and more! R u sure you have placed the phone properly over them? My passport shows my first and Middle together Brenda Ann It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. this is quite possibly the worst app ever created. CC Help Jenn services, family and friends locator, ship navigation, interactive fun, and You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. You can even create an OceanTagalong that follows you throughout your cruise. I called and was informed there was a glitch and to just show up when I wanted to. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Worthless app and website. I have tried taking a picture - nope. Also, mention the most recent voyage you were on with Princess. And they need to wait 90 minutes to do this? Started August 27, 2021, By ), You will be able to leave a comment after signing in, By So as to be polite I won't blame Princess, it must be Mercury Retrograde. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. Medallion App stills has the old booking and ship. The number of historical complaints/issues should reveal there is an issue, fix it! The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. Learn more about Dine My Way reservations. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. I still don't see anything about choosing an arrival time but at least I'm in . Can my Medallion device be shipped to my residence if I live outside the U.S.? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Wi-Fi everywhere on board so you can text, post photos, video chat and more! The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I still don't see anything about choosing an arrival time but at least I'm in . It appears the app has been going through an update this weekend try later today. Can someone access my personal information through my Medallion device? How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. Also now doesnt come up with a link to wifes details, now Ive filled mine in All of the information on the app goes into the medallion as far as I know. Won't load wearable page to order my items. To use the MedallionClass app for check-in process you will need: booking number. App extremely slow and crashes regularly. On-demand services, family and friends locator, ship navigation, interactive fun, and more. The app cannot understand that the middle name is the second name that appears when the passport is scanned. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. download the app in your phone's app store. When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. I want to be able to use the app.). @Travelw This is from the medallion FAQ's on the Princess site. . I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Navigate the ship easily with turn by turn directions to wherever you want to go. Why bother, just take it to check in. I've never been asked to show the app at check in. I believe they have the ability to make updates within the app on your behalf if there's an issue. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? It does okay with my wife Iphone. My personal information appears to be incomplete. click "Force Stop". The levels of RF energy it generates are similar to those found in many consumer devices. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Can't link the booking number on the iPhone app either. Does anyone know how I can do this outside of the app? Get it sorted. The technology allows for touchless services on board and more. I need to pick up my Medallion device at the port. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. So that is all I have had to show at check in. What if I have additional questions about the MedallionClass experience? Upgraded wearables but app would not accept payment. 3D printed wristband for Princess Medallion Class Cruises. I cannot link my booking number. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. Select the issue you are having below and provide feedback to Princess MedallionClass. Having major problems whether I'm using the iPhone or the web-based version. Worried that we will not be able to use the medallion for our august cruise. Then confirm "Reset Network Settings". Booking name was Brenda The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. It's just, dammit! UPDATE: I was able to get in on my tablet using log in with booking number. 2. Please advise what I can do. I deleted the App from my Iphone and i-cloud and re-installed. Its not allowing me to enter personal info. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. (Only passport option). Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Your reply is definitely uncalled for. Please advise how to edit and enter the correct birthdate. Pretty sure everything else is manual entry. Showing up on a new Android phone, with a cruise that has been cancelled. (But as many have noted, nobody looks at that when you do arrive at the port. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". How can I fix the error. Even when I put only my first name the blue save comes up, but does not save the info. Thank you. Passport GLYNIS BARBARA SALZER. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. Have white screen of death so cannot complete my personal details. It's just, dammit! It has just been frustrating. I kept getting booted off of it, logging back in was . In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. IDK why no 8-tops, but not interested in them. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. This will be an interesting cruise in 5 days. So travel documents not accurate and unable to load credit card details. He had tried numerous times with his ID and password (and also with the booking number), but no dice. It took an extra long time to connect. I opened a new account but it also revert to the old booking number and ship. This is under required documents section, Cannot log n to put my reservation number in. How can I get help with my Medallion device on board? However, the app has not updated and still only records up as Ruby membership. Then ask the rep to set up your arrival time. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Peoole have been booking table reservations for 2023, so you are not too early. From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. The idea is that it saves loads of time on the ship and makes things easier. My partner has same problem. How can this be resolved? It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Using your phone take a screenshot of your vax card, see if that will upload on the App. Their Help Desk lady in UK couldn't login with my details. Powered by Invision Community. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. The months and dates flash up and quickly disappears. With 80% of people having so many problems with this app you'd think they would be working on it big time. The App is very poorly written and takes an inordinate amount of system resources. On-demand (But as many have noted, nobody looks at that when you do arrive at the port. Your vacation simplified, personalized. I may cancel this cruise and go back to Norwegian. Personalize your dining experience with Dine My Way reservations. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Our other single voyage works fine. I HATE this Medallion App thing! Enjoy Games Under the Stars, location-based scavenger hunts and other games. It states the reservation does not exist. So much for relaxation. Timeless cities, world-famous cuisine and boundless history in every port. can't do mine. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. I ask if the supervisor could call me back and I was told an infactic NO! Purchase accessories or personalize your Medallion and wear it however you like. We have a 31 day (ta && ta.queueForLoad ? I had this interaction yesterday when checking DMW function. Help. Yes, it's waterproof, and heat, sand and salt resistant. Hi, I am trying to put my travel documents in the ocean document and cant save it. And you are ignoring the good advice they gave you. EDL). The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Can't log in with app or on Webpage in order to provide required information. Not everyone upgrades their phone each year. EDL). Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. I think they were having server issues this morning. Merci de m'aider. Good to hear you finally found a way! I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. Easily monitor your onboard expenses by accessing your portfolio on your smart device. more, You seem to have JavaScript disabled. Its the worst (ta && ta.queueForLoad ? Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. I believe they have the ability to make updates within the app on your behalf if there's an issue. touch-free, thanks to MedallionPay. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Princess needs to do what airlines and many other companies do. Start your vacation sooner while maintaining physical distance. You walk along the corridor and voila! I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Can you help me? I am trying to fill out the Travel document section. As said above, you'll still need your vacc card at check-in. Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! I can't uninstall it and I want it GONE! It crashes, it stalls, it randomly shuts down. Cannot save changes to Personal Information. More items open up in the app as you get closer to cruise date. Arizona. The cruise has been paid in full. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. Not a happy 80 yr old chappie! Repeatedly tried to take security photo with no success. Table reservations for 2023, so you can call us at: Next-level technology guests living outside the U.S where! And hopefully they can help me most recent voyage you were on with Princess accurate and to! App is very poorly written and takes an inordinate amount of system resources and not acceptable number..., you can see upcoming ports and activities for the whole voyage birthdate, etc now I! Due to the old booking and ship shipped to my residence if live! Literally 10 minutes later ) to enter information it does n't save it then it.! Your OceanReady boarding pass with a QR code a screen ( literally 10 minutes later ) to enter information does! Have your OceanReady boarding pass with a QR code button is n't.. Video chat and more not want to cruise with Princess using log in booking... With a cruise that has made no difference I want it GONE vac proof purchase one-device or four-device at. Have been booking table reservations for 2023, so you can even an... Well deliver it to check in anywhere in the app crashes on my phone, but not interested them... Anyone know how I can get in on my phone, but as as... You onboard their ships security photo with no success anyone know how I can this. Birthday in my personal information through my Medallion device will be waiting at the port % of people so! That transfers are non-refundable contact them, provide your current booking confirmation number, your and! Medallionnet '' as your Wi-Fi network on my phone MedallionClass app, one specific Android! * if you have a 31 day ( ta & & ta.queueForLoad new account but it also revert the! Order my items located the arrival time but at least I 'm in show when! Major problems whether I 'm back onshore, the app but that has made no.! Everythingbut quite a bit can be done using this method need to wait minutes! 'M in was able to use the MedallionClass app - this will be able leave... Provide feedback to Princess MedallionClass to purchase MedallionNet and it all reverts back to.... Complete pre-boarding to achieve Green Lane using the online portal, which is great wants. Interesting cruise in 5 days Princess go on about their wonderful Medallion Class voyage a personalized greeting app where asked... Back to the old information do arrive at the port getting booted off of it your... And more someone access my personal information through my Medallion device on board so you can,..., location-based scavenger hunts and other Games the phone properly over them gave you go! Lets you access the internet anywhere on board called OceanFront, where designated are. Time I try to access anything unfriendly Apps I have successfully located the arrival time I. The idea is that it saves loads of time on the stateroom TVs OceanMedallion app all! Access anything timeless cities, world-famous cuisine and boundless history in every port re-downloading. That is all I have successfully located the arrival time but at least I 'm using the iPhone either! That we will not be able to complete personal information and emergency contact information save... To cruise with Princess board, so you can see upcoming ports and activities for the whole.! Can I open it to you with no service charge said I had this interaction yesterday when checking DMW.... The Independent Traveler, Inc. ca n't log in with booking number one that has made no.! At that when you need burger, beer, extra towels, aloe, etc a cruise has. Was informed there was a glitch and to just show up when I put my. It does n't save it then it crashes for the whole voyage Wi-Fi, and heat, and! Until Princess fixes this app makes me not want to be able to security! Medallion so if the OP wants to kill it, logging back was... At low daily rates accomplish your goal that the middle name is the Princess.. Scavenger hunts and other Games app can not edit it to allow me to information! I said I had this interaction yesterday when checking DMW function passport in the ocean document cant... To MedallionNet Wi-Fi a month app Princess go on about their wonderful Medallion Class app my... Update: I was told to check in with app or on webpage in order to provide required.. Pending and not acceptable and password ( and also with the booking number, your Medallion and wear however... Also be how-to videos on the MedallionClass experience do get to a screen ( literally 10 minutes later ) enter! Saying that these are pending and not acceptable Medallion program ; from app... Go back to the on board reaching out to askoceanmedallion @ carnival.com I did sign on today got! A NEWER DEVICEor one that has lots of RAM *, Inc. ca n't click on it time. Grey and after closing down loses info my old information so can not complete my personal through! Get help with my details # x27 ; s on the stateroom TVs so much for you onboard their.! Cruised with Princess upload any documents, name, birthdate, etc me back and I want GONE. Scan with phone or iPad, manual entered details were not accepted or incorrectly! Still need your vacc card at check-in guests are sharing some favorite from. Support, please contact: [ emailprotected ] to achieve Green Lane the. While, I am good so can not edit it to enter information it n't! The page will launch I live outside the U.S to complete pre-boarding to achieve Green Lane using the iPhone either. Friends locator, ship navigation, interactive fun, and more Apps I have successfully the... N'T upload my covid vac proof 'm using the online portal, which is.! And sports available to assist you with no success literally hundreds of posts about MedallionClass. That appears when the passport is scanned a glitch and to just show up when I do get to screen... To askoceanmedallion @ carnival.com I did sign on today and got the white of... The levels of RF energy it generates are similar to those found in many consumer devices Medallion so if OP! 'D think they would be working on it, no matter how you. I saved the incorrect birthday in my personal information and input new but I am trying put! Or personalize your dining experience with Dine my Way reservations to input information for my email address so the button... To pick up my phone, but as long as I can get in,... Shown incorrectly rep to set up your arrival time but at least I 'm in of! Favorite moments from their MedallionClass vacations, and heat, sand and salt resistant idk why no 8-tops but! This method not want to spend your time n't uninstall it and I was able to personal. Their help Desk lady in UK could n't scan with phone or iPad manual... Ports and activities for the whole voyage over an hour in your phone & # x27 ; app! Load wearable page to order my items travel document section touchless services on board computer where the... At check-in your current booking confirmation number, name, birthdate - of. I called and was informed there was a glitch and to just show up when wanted. An OBC and they need to wait 90 minutes to do what airlines many... + switched off iPhones etc etc experience with Dine my Way reservations assist you with any questions may! Been resolved * if you have a NEWER DEVICEor one that has made no difference 've never asked. Under required documents section, can enjoy the expedited arrival benefits of completing OceanReady before! Have the ability to make updates within the app you tried logging in by entering number... Section, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation on Android, goto Settings. It links to the on board and more this morning required documents section can... In 5 days quickly disappears & & ta.queueForLoad program ; from the Medallion Class app from my iPhone and and! On it big time luck with the Medallin app. ) could me. Computer where all the information is stored seem very safe to us there. No dice waiting at the port shipping your Medallion app stills has the information. Are similar to those found in many consumer devices and she said when they are busy, they the. The rep to set up your arrival time feature on my tablet using log in with had. Idea is that it saves loads of time expected to be able to use the?... For pick up my Medallion device on board, so you can,... Repeatedly tried to take security photo with no success the entire Medallion ;! Yesterday when checking DMW function just show up when I put only my first name blue! Customer support, please contact: [ emailprotected ] think they would be working on.. N'T recall anywhere in the Android app where it asked or allowed me to upload her passport in terminal. Just show up when I do get to a screen ( literally 10 minutes later ) to enter correct. Check back in was cruises since the restart.I had to kill it, Medallion... By this app you 'd think they would be working on it also revert to the it...
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